A tale of misery and woe is me.
Today was pretty horrible.
I won't be able to tell the whole story all over again because I have exhausted it now. And I made a legitimate mistake (which many have made before and even worse) but that isn't really the reason I was written up. Apparently, some residents claimed that I was rude to them, and also I apparently gave incorrect information to a few residents parents. Whatever. I didn't. Instead of confronting me with these allegations and naming specifics so I could defend myself, they were vague and the ones they could explain (there were only four to begin with) I easily justified their mistake. It just eats me up because there are over 100 surveys that residents have filled out and they all have said nothing but good things about. Plus, I have received on several occasions the regional marketing manager compliment me on the way I answer the phone. So I'd love to see these surveys he claims he has. Plus. How many times has it been the case for both of my managers where a resident has misunderstood information given to them, or flat out lied. It's so easy to believe when it's your butt on the line, but they instantly forget how often it happens when it's someone else. Someone like me.
What it comes down to is my boss sent an email today to everyone that pissed me off. I replied. I wasn't rude, but I was maybe a bit sarcastic with one line. But I remembered to apologize for the mistake I did make, and I remembered to sound very professional. And he just couldn't stand it. Because he's a little girl who didn't even have the decency to meet with me himself to write me up, he had Cathy do it. He didn't even reply to my email. Instead he pulled a lot of crap out of his butt and decided to use it against me.
Basically, I have done nothing but sign them so many leases I can't even count, and I work for them whenever they need me. I also go above and beyond to be helpful. And this is what I get. It really just hurt my feelings. Yes, I'm sure I have been rude once or twice on a bad day or when I was doing five different things at once and couldn't give my full attention to whoever was on the phone, but overall (and there is proof) people are nothing but satisfied with me. And seeing as I have worked here for a year (and considering the information that they swore I gave them) and simply knowing me as a person, it should be fairly obvious that it was THEM that misunderstood.
If I find another job I am quitting this one instantly. I have lost all respect for my boss, and I will tell him that as soon as I can afford to quit. Until then, I will talk to him only when he is directly issuing a command or question, but I will no longer do any small talk, and I certainly will not be going out of my way for him. I will just be extra-extra nice, and any questions people have I will refer them to a manager.
I just wanted to cry, but I hate crying in front of people. I hate letting them know how much things hurt me. Plus, I was very very angry. I think If I had more balls I would have called him and told him what I really thought of him. But I have filters and restraints and a fear of being fired.
I won't be able to tell the whole story all over again because I have exhausted it now. And I made a legitimate mistake (which many have made before and even worse) but that isn't really the reason I was written up. Apparently, some residents claimed that I was rude to them, and also I apparently gave incorrect information to a few residents parents. Whatever. I didn't. Instead of confronting me with these allegations and naming specifics so I could defend myself, they were vague and the ones they could explain (there were only four to begin with) I easily justified their mistake. It just eats me up because there are over 100 surveys that residents have filled out and they all have said nothing but good things about. Plus, I have received on several occasions the regional marketing manager compliment me on the way I answer the phone. So I'd love to see these surveys he claims he has. Plus. How many times has it been the case for both of my managers where a resident has misunderstood information given to them, or flat out lied. It's so easy to believe when it's your butt on the line, but they instantly forget how often it happens when it's someone else. Someone like me.
What it comes down to is my boss sent an email today to everyone that pissed me off. I replied. I wasn't rude, but I was maybe a bit sarcastic with one line. But I remembered to apologize for the mistake I did make, and I remembered to sound very professional. And he just couldn't stand it. Because he's a little girl who didn't even have the decency to meet with me himself to write me up, he had Cathy do it. He didn't even reply to my email. Instead he pulled a lot of crap out of his butt and decided to use it against me.
Basically, I have done nothing but sign them so many leases I can't even count, and I work for them whenever they need me. I also go above and beyond to be helpful. And this is what I get. It really just hurt my feelings. Yes, I'm sure I have been rude once or twice on a bad day or when I was doing five different things at once and couldn't give my full attention to whoever was on the phone, but overall (and there is proof) people are nothing but satisfied with me. And seeing as I have worked here for a year (and considering the information that they swore I gave them) and simply knowing me as a person, it should be fairly obvious that it was THEM that misunderstood.
If I find another job I am quitting this one instantly. I have lost all respect for my boss, and I will tell him that as soon as I can afford to quit. Until then, I will talk to him only when he is directly issuing a command or question, but I will no longer do any small talk, and I certainly will not be going out of my way for him. I will just be extra-extra nice, and any questions people have I will refer them to a manager.
I just wanted to cry, but I hate crying in front of people. I hate letting them know how much things hurt me. Plus, I was very very angry. I think If I had more balls I would have called him and told him what I really thought of him. But I have filters and restraints and a fear of being fired.