Problem with AE orders

[sherniece]

Hi,

i've placed an order on Dec 07 with american eagle through international shipping but it has yet to arrive after mid Jan 08. they classified it as a missing parcel thus have refunded me after multiple idd calls. but they didnt refund the shipping fees of usd60.

again, i opened 2 batches of AE spree but its been almost 2 weeks after shipment but

Comments

[therascals]

hello,

i had the same problem as well with my past 2 ae orders. It was a result of their computer/packing personnel printing/putting down the wrong address in both cases when I opted for international shipping, and during the first case, when I finally received the parcel after 2 months - I noticed weird cancellations on the sticker which had my address - apparently the person keyed in "Senegal(!!!)" under the country, while the second time, my address was half correct. My unit number wasn't keyed in at all, so my parcel was held back at customs. I spent 2 months worrying as part of the order was a friend's friend. I wonder what's up with their packing/warehouse system these days!

I hope your parcels can be recovered soon.!

[sherniece]

oh lord, this is sick man!

when did u place order dear? you're so lucky the parcel found its way to you!
how did the custom locate you without having ur full address on the parcel?

my parcel has been missing for 2 months. and for the current 2 batches, i doubt its ever going to arrive. sigh!

i cant imagine if my parcel ends up in africa or some other continent and it'll totally benefit the lucky person who received it. at our misfortune :(

but thanks for sharing dear, that least i know its AE that screwed up. gonna demand for shipping fees back. thats when i've more money to buy IDD cards O_o

[natarae]

Ayy, maybe can call up PO headquarts and ask if there's any package address to your name/your street with incomplete address. Sometimes, with incomplete addy, they may send back if instructed to 'return to sender upon unsuccessful delivery'.. Something like that.

:/

[alateria]

But even if the address was wrong or incomplete, PO would have the status updated. No?

[natarae]

EH that I not sure, I suggesting only :(

Once VS gave me wrong tracking number, so I track for so long on the wrong number. Wondered why so long hvnt arrive, call here and there, finally someone got back to me and told me my address incomplete + got to pay GST and stuff. Yadayada very complicated.

Uh, don't get what u mean by status so, my help ends here :|

[alateria]

O..i mean like, using the tracking no., then from speedpost website,and search for the status, whether is it in Singapore.

It nv incurred to me that parcel would be lost...i only tot that it would be delayed.
First time do AE spree..=(

Thanks for ur help. Mayb i called Singpost tml to enquire.

[bradputt]

They are famous for not putting the unit number, i always need to travel to the post office just to collect the package. I suggest you use CGW and VPOST too.... they hire a monkey to key in international address apparently.