HELP NEEDED!!!
Hi mods, I hope this is allowed.
I recently opened a Forever21 spree and ordered via my DBS debit card. I used my home billing address, but I received this mail from Forever21 yesterday.
Dear <Selene Zhang>
Thank you for placing an order with Forever 21. This email serves to inform you that there was discrepancy while verifying your billing information with your credit/debit card bank.
Please be advised, due to the level of stock availability, your order may be cancelled if you do not contact us immediately within the next 2 business days, from this email date, at (888) 494-3837 Monday - Friday, 8:30 am - 6:00 pm PST (Pacific Standard Time).
We sincerely apologize for any inconvenience this may have caused you and look forward to hearing from you soon.
Sincerely,
Customer Service Department
Forever 21, Inc.
(888) 966-1355
online@forever21.com
Any idea on what is "discrepancy while verifying your billing information"???
And also, how do I make a call to them? Have not made one before.
Sorry if this has been asked before, but I really need help. Thanks!
I recently opened a Forever21 spree and ordered via my DBS debit card. I used my home billing address, but I received this mail from Forever21 yesterday.
Dear <Selene Zhang>
Thank you for placing an order with Forever 21. This email serves to inform you that there was discrepancy while verifying your billing information with your credit/debit card bank.
Please be advised, due to the level of stock availability, your order may be cancelled if you do not contact us immediately within the next 2 business days, from this email date, at (888) 494-3837 Monday - Friday, 8:30 am - 6:00 pm PST (Pacific Standard Time).
We sincerely apologize for any inconvenience this may have caused you and look forward to hearing from you soon.
Sincerely,
Customer Service Department
Forever 21, Inc.
(888) 966-1355
online@forever21.com
Any idea on what is "discrepancy while verifying your billing information"???
And also, how do I make a call to them? Have not made one before.
Sorry if this has been asked before, but I really need help. Thanks!