k, listen...

[seryan]

If you call for tech support, and you ask what time the office closes, and your call takes forever because you don't know the basics of how to do sweet fucking ANYTHING? When you finally get your resolution ten minutes after the closing time, you may safely assume that the person you're talking to, on a Friday, after closing time, does not want to hear your fucking life story at that point. (Bonus: I was on vacation as of the end of the day.) I had to - politely - cut her off because I had an appointment at six. (Actually true, although if it wasn't I would have made one up.) It took twenty minutes and this was her second call of the day. (I did not take the first, thankfully, or I'm pretty sure I'd be in jail now.)

Let's put it this way: "Do I go online to open the browser?" after I'd twice explained to her what a browser is, is an actual goddamn quote.

And now, I shall make myself a daiquiri.