Angry again
Had to send this to Pipex yesterday:
Dear Madam or Sir
I've had no dealings with Pipex since I had such outrageous difficulty getting you to give me a MAC Code a couple of years ago (see various email exchanges below). Now I've suddenly been sent a letter from a debt collector (Commercial Credit Services; their ref: xxxxx; acct number: yyyyy) in relation to a fee that you are apparently attempting to charge me under terms and conditions that I have never agreed to.
Please confirm by return of email, and separately in writing, that you recognise that I owe no such fee or debt, and that all legal proceedings & debt collection proceedings will be cancelled.
I have just now made a formal complaint to OFCOM about this matter.
Please ensure the matter is resolved within 5 working days, or I will also raise a formal complaint with Otelo.
In the event that your debt collection company does take this to court, note that I will provide the court with a full account of the appalling service I received from you (see below), the repeated time-wasting you indulged in, and your repeated refusal to abide by OFCOM terms & conditions regarding the provision of a MAC code. I will expect any court judgement to go in my favour, and I will expect Pipex to end up paying all my legal fees and costs.
Once this matter is resolved, I will regard any further contact from Pipex or from any agency acting on your behalf as harassment, and I will pursue legal action to the fullest extent of the law.
Ian Sturrock
Fuckwits.
Dear Madam or Sir
I've had no dealings with Pipex since I had such outrageous difficulty getting you to give me a MAC Code a couple of years ago (see various email exchanges below). Now I've suddenly been sent a letter from a debt collector (Commercial Credit Services; their ref: xxxxx; acct number: yyyyy) in relation to a fee that you are apparently attempting to charge me under terms and conditions that I have never agreed to.
Please confirm by return of email, and separately in writing, that you recognise that I owe no such fee or debt, and that all legal proceedings & debt collection proceedings will be cancelled.
I have just now made a formal complaint to OFCOM about this matter.
Please ensure the matter is resolved within 5 working days, or I will also raise a formal complaint with Otelo.
In the event that your debt collection company does take this to court, note that I will provide the court with a full account of the appalling service I received from you (see below), the repeated time-wasting you indulged in, and your repeated refusal to abide by OFCOM terms & conditions regarding the provision of a MAC code. I will expect any court judgement to go in my favour, and I will expect Pipex to end up paying all my legal fees and costs.
Once this matter is resolved, I will regard any further contact from Pipex or from any agency acting on your behalf as harassment, and I will pursue legal action to the fullest extent of the law.
Ian Sturrock
Fuckwits.