(no subject)
total reaffirmation for me today... wow!
so apparently the people i work with have nominated me as "person to report any complaints and difficulties to the boss". this started when i was in colorado and my co-worker kept making ME tell the boss guy every time we wanted to go home early, or if we wanted to stop for food, or where we wanted to go for dinner, etc.... well since we've been back here and the job actually started, i still get this job apparently. so after getting totally screwed by my direct supervisor and being threatened that she was going to report me as abandoning my position and basically saying that she wanted me to quit.. etc... well after that, i wrote an email to the boss boss guy (who is really really cool) and mentioned that it had happened. because ya know what, i worked at a really really horrible call center before this and because of that, things just bounce off me. because if i didn't let them bounce off me at the other job then i would never have survived for 5 years ... anyway... so i write this email and he writes back to just let things slide for right now and they will work themselves out, etc... and he also says btw, i am the only person that can hire and fire like that, so don't worry about it... so i'm like, ok... this guy is cool...
anyway, so today my co-worker comes in and said that supervisor lady told her she didn't need to fill out a ticket for every call, only the unresolved ones... and me and other person were like wow thats totally not true! so the first thing that co-worker says is oh my gosh now she's going to totally deny it and i'm going to look like a liar. well that got me thinking... what a horrible work environment... that an employee would even HAVE that thought about their supervisor!!! whether it happened or not or is true or not is beside the point... my co-worker still had a concious thought that her supervisor was going to screw her over.
so i went ahead and wrote another email to cool boss guy and said hey, i've got this one thing that i think wasn't very good, and then this happened today to my co-worker and that seemed really bad and then i put in what i said about having that thought about her sup..... so cool boss guy says hey can i talk to you for about 5 minutes... and well, i couldn't at that point etc etc.. so i'm about to go on break later and he's going to leave so i wait for him at the door and ask if he still wanted to talk to me and he says yes! and we go to his office and the FIRST thing out of his mouth is "if supervisor lady is not here, would you be interested in the supervisor position?" and i'm like HELL YES!!!! thats not what came out of me though, what i said was "absolutely.. i think i would be able to handle the job well and i have a lot of experience with this type of work and i would definitely want to aim for the position" and he said well, i can't offer it at this point but i wanted to know what you would think of it. so i was like about to start jumping up and down with excitement, because i would TOTALLY love to run this call center.
so then he said, please don't be hesitant to continue informing me of things, don't be afraid of that.. and i was like, well, i don't want it to seem like i'm pushing her out or anything, and really most of the stuff doesn't bug me that much but it bugs everyone else and that just doesn't seem good... and he says oh no, i understand.. i have read your communications to everyone else and to me, and i have seen you answer questions for others, and i've seen the questions that you ask which are very in depth and properly phrased, and believe me, i've been impressed....
so i'm like WOW!!!
so yeah... i was reaffirmed that i was correct in thinking that i'm a good employee.... and it just made my day. woo woo!
so apparently the people i work with have nominated me as "person to report any complaints and difficulties to the boss". this started when i was in colorado and my co-worker kept making ME tell the boss guy every time we wanted to go home early, or if we wanted to stop for food, or where we wanted to go for dinner, etc.... well since we've been back here and the job actually started, i still get this job apparently. so after getting totally screwed by my direct supervisor and being threatened that she was going to report me as abandoning my position and basically saying that she wanted me to quit.. etc... well after that, i wrote an email to the boss boss guy (who is really really cool) and mentioned that it had happened. because ya know what, i worked at a really really horrible call center before this and because of that, things just bounce off me. because if i didn't let them bounce off me at the other job then i would never have survived for 5 years ... anyway... so i write this email and he writes back to just let things slide for right now and they will work themselves out, etc... and he also says btw, i am the only person that can hire and fire like that, so don't worry about it... so i'm like, ok... this guy is cool...
anyway, so today my co-worker comes in and said that supervisor lady told her she didn't need to fill out a ticket for every call, only the unresolved ones... and me and other person were like wow thats totally not true! so the first thing that co-worker says is oh my gosh now she's going to totally deny it and i'm going to look like a liar. well that got me thinking... what a horrible work environment... that an employee would even HAVE that thought about their supervisor!!! whether it happened or not or is true or not is beside the point... my co-worker still had a concious thought that her supervisor was going to screw her over.
so i went ahead and wrote another email to cool boss guy and said hey, i've got this one thing that i think wasn't very good, and then this happened today to my co-worker and that seemed really bad and then i put in what i said about having that thought about her sup..... so cool boss guy says hey can i talk to you for about 5 minutes... and well, i couldn't at that point etc etc.. so i'm about to go on break later and he's going to leave so i wait for him at the door and ask if he still wanted to talk to me and he says yes! and we go to his office and the FIRST thing out of his mouth is "if supervisor lady is not here, would you be interested in the supervisor position?" and i'm like HELL YES!!!! thats not what came out of me though, what i said was "absolutely.. i think i would be able to handle the job well and i have a lot of experience with this type of work and i would definitely want to aim for the position" and he said well, i can't offer it at this point but i wanted to know what you would think of it. so i was like about to start jumping up and down with excitement, because i would TOTALLY love to run this call center.
so then he said, please don't be hesitant to continue informing me of things, don't be afraid of that.. and i was like, well, i don't want it to seem like i'm pushing her out or anything, and really most of the stuff doesn't bug me that much but it bugs everyone else and that just doesn't seem good... and he says oh no, i understand.. i have read your communications to everyone else and to me, and i have seen you answer questions for others, and i've seen the questions that you ask which are very in depth and properly phrased, and believe me, i've been impressed....
so i'm like WOW!!!
so yeah... i was reaffirmed that i was correct in thinking that i'm a good employee.... and it just made my day. woo woo!