fuck The Consumerist

[semperar]

The universal complaint I have had about The Consumerist for several years now has been, in brief, that they encourage people to be monstrous fucking assholes to customer service and retail employees because they can get away with it. Typical corporate-employed drones like myself can't risk our jobs by telling people we don't want to do business

Comments

[miusheri]

It's pretty sick that anyone would advocate being an asshole to a total stranger who may or may not have anything to do with the problem in question. It's worse that so many businesses bend over backwards for these fuckstains. If the strategy didn't work, no one would bother with it.

Even better (*eyeroll*) is when companies provide feedback surveys to customers, and tie their employees' income to the customers' responses. That's how technical training worked. I made jack shit for a base salary; the lion's share of my income came from bonuses that I would only get if my feedback scores were high enough. No matter how well I taught or how good the classes were overall, one asshole with PMS could put a significant dent in my paycheck.

One time, a whole goddamn class tanked me. Why? Because I'd had a seizure during lunch. My class saw me on a gurney, being wheeled out of the building into an ambulance. A sales rep immediately came into the classroom, apologized, and promised everyone that they'd be able to retake the class at a later date for free. But yeah, I still got tanked by the students, which was really helpful given the insurance deductibles I was racking up by the minute. Fuckers.

// rant off
// thank FSM I'm no longer training