The reboot and uninstall has been tried several times but it sounds like something is either interfering or launching Mozilla in the background whenever the computer restarts. I'll try rebooting in safe mode and see whether it can be uninstalled.
I think that I've found a malware remover that will be as good as anything else out there - all the reviews are good and it appears to combine adware and spyware removal. It's even recommended as a fix for one of the nasties that I think might be a candidate for what's causing all this. So I'll be giving that one a go and see what it pulls up. After three hours of Googling around, I'm starting to get some ideas for what's happening (and some hints of forums that I can go to if I can't get this stuff uninstalled using a malware remover!).
My aunt has been good about not installing anything daft, but I'm starting to suspect that she must have visited a website that installed something. Apparently she was doing some research on something the doctor prescribed her and went to a 'health' website that I'm feeling a little dubious about *sigh*
I think that I've found a malware remover that will be as good as anything else out there - all the reviews are good and it appears to combine adware and spyware removal. It's even recommended as a fix for one of the nasties that I think might be a candidate for what's causing all this. So I'll be giving that one a go and see what it pulls up. After three hours of Googling around, I'm starting to get some ideas for what's happening (and some hints of forums that I can go to if I can't get this stuff uninstalled using a malware remover!).
My aunt has been good about not installing anything daft, but I'm starting to suspect that she must have visited a website that installed something. Apparently she was doing some research on something the doctor prescribed her and went to a 'health' website that I'm feeling a little dubious about *sigh*
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