(no subject)
I have been having problems with Comcast Internet service since approximately October. Several times a day the connection will drop and then if I powercycle the cable modem it takes about 5 minutes to get an IP address. I have had the cable modem replaced, and have had techs out here to look at the line 4 times already. The first 3 techs said they couldn't find any problem, but the 4th one said that they have been having intermittent problems on Capitol Hill for a while now and they haven't been able to figure out what the issue is.
When I call tech support they always tell me that there are no known issues, yet when I bring up what the field tech tells me they admit they have heard of the problem, yet don't have any more information. I've talked to a few supervisors and they always just send another tech out to look at the lines. I'm getting sick of having techs come out and not having the problem fixed.
So my question do you dear
seattle is : Have you been having problems with Comcast and if so were you able to get it resolved? If so, then what was the resolution?
P.S. I am in the Pike\Pine area west of Broadway, FWIW.
When I call tech support they always tell me that there are no known issues, yet when I bring up what the field tech tells me they admit they have heard of the problem, yet don't have any more information. I've talked to a few supervisors and they always just send another tech out to look at the lines. I'm getting sick of having techs come out and not having the problem fixed.
So my question do you dear
seattle is : Have you been having problems with Comcast and if so were you able to get it resolved? If so, then what was the resolution?
P.S. I am in the Pike\Pine area west of Broadway, FWIW.