Medical Professionals 1, Me 0
Spent a good portion of yesterday afternoon trying to work out the problems with some prescriptions of mine. Apparently, the pharmacy didn't get some refill authorizations that the doctor said he wrote. Other refill authorizations written at the same time were handled perfectly, making me wonder how some could be filled and other be lost. But that was just me.
And by "just me," I mean I was the only one who cared. They were my prescriptions, of course, but I expected the other well-paid medical professionals I was working with to care about what happened at least a little bit.
I think this problem could have been solved with one short phone call between the pharmacist and the doctor. But neither of them wanted to do that. Instead, I got to run go-between, telling the pharmacy what the doctor said, then calling the doctor to tell them what *they* said, then calling the pharmacy back with the doctor's reply, etc. ad nauseum.
Compounding the problem was the doctor's assertion that he handed me the prescriptions directly after my last visit, while I remember him calling the prescriptions in to the pharmacy, like he always does.
So there were three parties to this screwup -- the doctor, the pharmacy, and me. And the only one of those three willing admit that they possibly made a mistake was, you guessed it, me. It was like talking to two brick walls.
Then this morning, my pharmacy called to tell me that the doctor had sent them new refill prescriptions for every drug I'm on, including ones that were set up just fine. Aaaaargh.
And by "just me," I mean I was the only one who cared. They were my prescriptions, of course, but I expected the other well-paid medical professionals I was working with to care about what happened at least a little bit.
I think this problem could have been solved with one short phone call between the pharmacist and the doctor. But neither of them wanted to do that. Instead, I got to run go-between, telling the pharmacy what the doctor said, then calling the doctor to tell them what *they* said, then calling the pharmacy back with the doctor's reply, etc. ad nauseum.
Compounding the problem was the doctor's assertion that he handed me the prescriptions directly after my last visit, while I remember him calling the prescriptions in to the pharmacy, like he always does.
So there were three parties to this screwup -- the doctor, the pharmacy, and me. And the only one of those three willing admit that they possibly made a mistake was, you guessed it, me. It was like talking to two brick walls.
Then this morning, my pharmacy called to tell me that the doctor had sent them new refill prescriptions for every drug I'm on, including ones that were set up just fine. Aaaaargh.