Yesterday, I watched a co-worker ringing up a customer. She said, "And I'll just need to see a piece of photo ID for the check" The lady stopped writing her check, looked up, and said angrily, "I'm still writing the check! I'll get out my ID in a minute. Hang on
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I plead guilty to having done a few truly boneheaded things in my time. Luckily they also sensitized me so that now I attempt to treat people in the service industry as though they have a brain, a conscience, and all their other working parts. (Most do.)
One time, while standing *right in front* of a black receptionist with truly stunning blue-green swirly eyes (must have been contacts), I turned to my companion and hissed "LOOK AT HER EYES!!!" Yeah, like she couldn't hear that.
Another time, while attempting to crack jokes with a waitress (this was actually on our honeymoon!), I made some lame reference to her "career." She corrected me that she had owned her own restaurant but it had gone under; that waitressing at this place was not her entire "career." I felt really stupid for having even gone there, and of course left a big tip... and a game of Hangman on the placemat in which I'd chosen the word "remorseful."
Not to mention all the times that Andrew has had to gently chastise me for undertipping. After years of his tutelage, I now tip generously. Maybe the rules were different back in small-town Minnesota, but now apparently one tips 15-20% as a matter of course.
And if a salesclerk mentions that he or she will need to see my ID, I say "OK" and get it out at the first opportunity. No need to make a stink about how you can't get it out this very second. People! Treat each other politely. Just because they're salesclerks doesn't mean they're stupid, ill-bred, or deserving of rudeness.
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Yeah... that's right. Stupid, ill-bred and deserving of rudeness is reserved for our customers. =) Just kidding.
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And I think it should be a requirement in life to be BEHIND the counter for a while...6 months each should do it. Amazing how much nicer people might become.
*g*
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Am I really 'just kidding' about the customers? Well, no not really. But I didn't want to get flak like Aut did on her journal. =)
Most of...The majority of...SOME of my customers are... I have several customers who are very nice, intelligent, and to the best of my knowledge, not inbred. Oops, I'm meant ill-bred. Almost no-one is deserving of rudeness, but it's damn hard sometimes. I'd say that a simple majority of my customers are stupid. Two-thirds are ill-bred. 3% inbred. 10% bake bread.
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Also, as a side note... I heard from our friend Nikki that many people got vertigo from this years flu, including herself. One more piece of information that suggests I probably don't have a brain tumor. Hurray!!!
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