Bureaucracy vs. Common Sense

[scatmania]

In addition to the pension I get from my "day job" employer, I maintain a pension pot with a separate private provider which I top up with money from my freelance work. I logged in to that second pension provider's (reliably shonky, web-standards-violating) website about a month ago and found that

https://danq.me/2018/02/28/bureaucracy-vs-common-sense/