Apr 01, 2007 02:22
Dear Firestone,
I love you guys, I really do. You take good care of my car, and thank to you I'm still on the road and no longer drifting to the right. Usually I'm quite pleased with your service, especially in Milford. (Stamford, you've messed with me one time too many when you forgot to drain the old oil before putting the new in. Having twice the oil necessary and then driving 400 miles was a little much, thanks.) I usually don't have any complaints. Usually.
But usually, at least in my book, 2 1/2 hours does not equal 5 hours. Because if I had known it did, I would have gone home and picked up the book that I needed to write that essay instead of sitting around reading old magazines and writing challenge prompts for myself. I could have had a productive five hours. Not the ones that I wasted sitting while customers who came in after me with bigger car problems left over two hours before me. Maybe I should have said something. But maybe you should have been on top of things. Yeah.
However, I must admit that you, Milford Firestone, have much more comfortable seats than Stamford. Take that as a hint.
And I know I'll return. You're a drug, though that might be the credit card speaking. Maybe. Asshats. But I really do love you guys.
Thanks.
PS - Next time, learn how to give better estimates.
rant