Just a quick consumer warning for those that shops online for auto parts.
To my online Peeps;
The following statement has be brought upon by the company’s inability to communicate with a customer
The below online parts company has one of the worst customer service departments I have ever dealt with, I have dealt with no one will talk to you about your issue with being 3 weeks late on shipping, no one would like to fix the incorrect order issue or explain why when you purchase a certain quality part and receive a lower quality, However I believe this is the first one that has mastered the ability to do all three.
I have sent numerous e-mails to the customer service department with no response, I have called the customer service department and came away with a manager e-mail also with no response. I was even told send it back at my expense and they will see what they can do. I have a feeling if I send it back I will never hear from them again or get a return. I am posting to all my blogs so that I can warn everyone to stay away from this company.
Sucks
Disclaimer: This Post / e-mail is my personal opinion, and has only my personal experience to back it up.