Facebook suspended my partner's account on the grounds that he wasn't using his real name. Below is the correspondence, in chronological order. Scroll down to see what an angry Englishman means when he says "He's going to write a letter".
__________________
Facebook:
> Hi,
>
> It looks like the name on your Facebook account may not be your authentic name. We ask everyone to use the name they go by in real life so friends know who they're connecting with.
>
> Please help us by responding with your first and last name.
>
> If the name on your account is already the name you use in everyday life, we would like to work with you to verify that this name best represents your identity.
>
> We accept a number of documents to allow you to verify your everyday name. Learn more in our Help Center:
>
>
https://www.facebook.com/help.....
>
> We appreciate your patience, and thank you for being a member of the Facebook community.
>
> View updates from your support dashboard:
https://fb.me/1Ssf...
>
> Thanks,
> The Facebook Team
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My partner, e-mail address ends with @immortalsofar.com:
Check out the domain, this is my identity but, since you insist, here is
a scan of my drivers' license showing the same name as my Facebook
account.
ISF.
____________________________________
Facebook's (obviously automated) reply:
Hi,
Thanks for contacting us. At this time, we can't verify your name. It might be because it doesn't follow our name standards and has:
- Symbols, numbers, unusual capitalization, repeating characters or punctuation
- Characters from multiple languages
- Titles of any kind (ex: professional, religious)
- More than one person’s name, because Facebook accounts are for individual use
Facebook is a place where people use their authentic identities, and we want to make sure you can use yours.
If this is the name you are known by in everyday life, please help us verify it by attaching a copy of your ID to this email.
We accept the following types of documentation:
https://www.facebook.com/help/www/1590...
View updates from your support dashboard:
https://fb.me/2a...
Thanks,
Facebook
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He replies with this masterpiece:
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Dear Mr Facebook,
Mr? Miss? Ms? You didn't use your full title in the emails so I'm having to make do. If I were writing, I would probably use m-squiggle but the ansii people seem to have overlooked that character.
Immortal Sofar uses only characters found in the Roman alphabet. I assure you that Julius Caesar himself would not find a single character with which he was unfamiliar. You claim that you accept drivers' licenses and yet you reject mine. Is this a racial thing? Sofar is a highly respected name among my people (except among the Forevers but they are a stuck up bunch). If Sarah and I got married, would you suspend her account too when she changed it to Sarah Sofar? Our friends are already in some consternation over her disappearing relationship status! They all know who I am and where I am and do not claim that I don't exist. They know me, you do not and yet you are the one who has a problem!
Now if I were to be abusive (as opposed to being my normal argumentative self) then I would understand your closing down my account but I do not consider your not liking my name to be a valid reason. Do I need to send you yet another copy of my ID or do you intend to alter your TOS to exclude Washington State drivers licenses or members of the Sofar family?
Yours,
Mr Immortal Sofar esq.
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I'll keep you posted as this progresses.