Most people want doctors to say, "you're gonna be fine," when they come in with a problem. These people are misdiagnosed and sent home, only to die or get sick. Then the doctor gets sued for malpractice, and that's what makes the world go 'round.
I deal with customer complaints pretty much all day long at my job. But, luckily, I don't actually interact with the complaining customers. They send in correspondence through mail and fax and I write back through the mail. I've seen some crazy stuff though, but stuff that wouldn't be all that funny to people who don't know the program I work on. And I've seen about 9478103480136401 different spellings of the word "reimbursement". My favorite so far has been riburstmint. I don't think 99% of the customers I deal with have ever heard of spellcheck.
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