Feb 05, 2008 02:18
Why is Capital One fucking with me?
Current mood: angsty
I've about had it with Capital 1...they put yet another $39 fee on my acct after they just took one off...why you ask....
This all started because I made a payment 2 hours late according to them, because I made the payment online after posting time but they took it off..now its back. They cant explain it because they cant see it on my account..yet I can ( I am on the phone with them as I blog this bs you not!) I've been screaming at them for 30minutes, I kept telling this one foreign bitch that my name is Brown pronounced Br- own not B-r-on. Get it right, I only corrected her eight times!
Okay so In case you are wondering....I just lost it and said..."look here bitch, you need to learn how to speak fucking English, and then get a clue about how to treat your customers" and hung up.....FUCK EM, I am callin back..you know I don't get it, they are fucking telling me they can' t see something on my account, but I can...oh wait...it must take longer to transmit the info to your third world country!!!!
The they are like call back in the morning...FUCK THE MORNING FIX THE SHIT NOW!!!! How can I see it...but they cant??? if they dont fix it...im closing the account, I've only had the card for 10 years...fuck!!! Okay kids im screamin at capital one again....
So I called back and told her I want to be transferred to someone in the United States and she put me on hold. May I also point out that, she didnt deny that her ass is in India I am not stupid her name is not Amy. LIES I tell u...LIES! I am sick of them fucking with me!!! I look at my shit almost daily, hell I should max this bitch out and not pay it!! BASTARDS!!! I've been on the phone for 17 minutes this call and bloging the whole time....I am still holding for the US via India..it's sad when u hafta call another country to reach someone in your own. All this because I paid online and it was after three pm...they take it off now its back..WTF!?
The least they could do is have REAL hold music I like it when I call places that have like radio music but. I guess since im on hold in india... I wouldnt be able to understand it. Im gonna write my congressman I swear they do this on purpose just to piss me off and see how many cuss words I can use but these are the same bitches who froze my account once because they thought my account activity was suspicious im like...what...because I used it whats the point of having it if you are gonna question its use...???
Still holding for someone who speaks English....been 30 minutes now!!!
All of a sudden it has switched to different hold music and it was Little Richard talked to an American...the fee is gone what the fuck!??? I just talked to some guy and he was like..."I will go ahead and wave that fee, im not sure why it was re-assessed" after like 2 seconds im beginning to be pissy with people from India because that is all I can talk to when I call anyone for assistance with anything from phone service to credit cards to computer support okay....now after all that I need a Xanax to calm down...
Okay well now that you sat on the blog with me as I cussed her out via cell phone...I am done bloging...holla!