Can't see my entries

[agica89]

When I click on "Recent Entries", I can't see my entries. All I see is the polka-dotted background image of my layout and nothing else shows up. I tried to view my journal in different browsers and the only one where my entries are visible, is a very old version of Internet Explorer. My entries aren't visible neither in Firefox, nor in Google

Comments

[london_fan]

Hello there, thank goodness, I'm not the only one having "journal disappearing issues"!

I have a very similar problem with my own comm house_of_london and I already opened a support request here. I first filed it under "Style Systems", because I though there was something screwed up about the source code that screwed with my custom layout, but it should probably be re-posted under "Troubleshooting", because I figured out that it must have something to do with the account itself, because I can see the comm when I'm logged out or logged in with a different account.

Could you check if your issue is similar by logging out or logging in with a different account (if you have one), just to see if your journal is visible to you then?

I fear it might be a different problem, though, because I can't see anything on your journal either! :(

[agica89]

Hi, it's good to know I'm not the only one with this problem. I opened a support request too, but unfortunately I haven't got any answer yet.

When I log out, I still only see the background image of my layout and nothing else. I don't have a different account, so I can't try with that.
Yeah, I can see your entries in your comm, too, so I don't really understand what's going on. :(

[london_fan]

Just out of curiosity... would you mind sharing the link to your support request? I can't find it anywhere on the support board, but I'd like to track any helpful replies (IF you'll get them). Never mind, I found it!

Damn, I feared that it wouldn't work, because I can't "see" your layout either, but it was worth a try. That sucks even more than my issue, because I at least can still switch to "View in my style" to see the entries in my comm. I actually can't see anything on your journal, not even on the friends or tags page.

[london_fan]

Hi!

I might have figured it out! I remembered that you asked here for help to remove some lines/boxes a while ago. I had added the code for my comm, too. So I suspected that it might be causing the issue and removed these bits of code and my layout "came back"!

Hopefully removing this code will solve the issue for you, too?! I'll keep my fingers crossed.

[agica89]

Wow, I removed that code and my layout came back, too. I can see my entries again. Thank you very much for your help!!! :)

[london_fan]

I'm glad to hear it worked for you, too! You're most welcome; I'm just happy we have our journals back! :D

[agica89]

Yeah, me too. :) These codes can be so tricky sometimes.