iPharce

Aug 07, 2008 18:35


Story time!

I got my iPhone today at 2:45pm, after 2.5 weeks of Optus' "rain check policy." (Their RCP == "You don't get it, but we'll bill you right away. And charge you termination fees.") I took it home and, with their instructions in mind, connected it to itunes, registered and updated it.

I inserted the 3g sim card that has been lying idle for 2.5 weeks sans iPhone while I've gone on with life on my old L6 handset with my old 2g sim card. I took the iPhone and its 3g sim card into town, and it had no service, wtf.

I waited half an hour in line at the Queen St Optus store, leading to, "No service outage, we have nfi what's wrong." Testing the sim card in another phone, they deduce it's the iphone, not the (working) sim card. Then they took my shiny, new, 3 hours-old iPhone, to send to Apple's service desk.

I got home and, having been told the sim card works fine, stuck it in my old phone.

Unregistered sim

WTF

I broke out the old sim (which works fine), got India out of bed.

Very helpfully, they listen to me wind down, have me throw the new 3g sim in another handset, and tell me that "sim card not registered" means it's a faulty sim. Or something else that's Optus' fault. Nothing that's wrong with the iPhone.

(On a side note, jelashke's iPhone is working fine: same batch, same collection time, same setup process, 100% less failure.)

Now, I'm damned pissed that it looks like there's no good reason for them to have made me wait half an hour in line before stealing my iPhone, only to have Apple send it straight back with a green tick in every box. Tomorrow morning, I'll be camping outside their store, and hoping they were too damn lazy to send it via the 6pm post. Then I'll be on their case like a knife to their packing tape. I'm going to burst the nodules on the bubble wrap of their day, one by one.

Three things I'm glad of now. jelashke's iPhone. Beer. And Elijah. That hits the spot.

phone

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