So this month began on a Sunday
Which means that this coming Friday will be the thirteenth.
Oh great - I bet all the crazies will come out that day, and they'll all want to shop where I work.
*facepalm*
Had a lady like that just the other day. She had a fish die (unfortunately) but didn't bring us back a separate water sample to test. My store tests water for free, whether you have an established tank and are just checking on it, or starting fresh. For our freshwater fish guarantee, we require the receipt, the body of the fish - whatever's left of it - and a separate sample of water. If a dead fish has been sitting in the water, the ammonia and nitrite tests will spike. I explained as much to her, but she said she had already thrown the rest of the water out.
*re-facepalm*
I tested it anyway. Just as predicted, the ammonia and nitrites were through the roof. So we couldn't give her the money back, and I helpfully pointed out the place on her receipt where it specifically says "If the fish dies, bring back the body and a separate sample of water". What is her response? To go up to the front counter and complain to the supervisor that her receipt doesn't say anything about a separate water sample.
......
*triple facepalm*
People. Seriously. How much facepalming can I get within one encounter?
After she left, both Jen (the supervisor) and I just had to laugh at the absurdity of it all.
Hopefully, things go better this week! *crosses fingers*
ETA: An awesome test result!
I write like
Kurt Vonnegut
I Write Like by Mémoires, Mac journal software. Analyze your writing!
How cool is that?
Oh great - I bet all the crazies will come out that day, and they'll all want to shop where I work.
*facepalm*
Had a lady like that just the other day. She had a fish die (unfortunately) but didn't bring us back a separate water sample to test. My store tests water for free, whether you have an established tank and are just checking on it, or starting fresh. For our freshwater fish guarantee, we require the receipt, the body of the fish - whatever's left of it - and a separate sample of water. If a dead fish has been sitting in the water, the ammonia and nitrite tests will spike. I explained as much to her, but she said she had already thrown the rest of the water out.
*re-facepalm*
I tested it anyway. Just as predicted, the ammonia and nitrites were through the roof. So we couldn't give her the money back, and I helpfully pointed out the place on her receipt where it specifically says "If the fish dies, bring back the body and a separate sample of water". What is her response? To go up to the front counter and complain to the supervisor that her receipt doesn't say anything about a separate water sample.
......
*triple facepalm*
People. Seriously. How much facepalming can I get within one encounter?
After she left, both Jen (the supervisor) and I just had to laugh at the absurdity of it all.
Hopefully, things go better this week! *crosses fingers*
ETA: An awesome test result!
I write like
Kurt Vonnegut
I Write Like by Mémoires, Mac journal software. Analyze your writing!
How cool is that?