kill kill (I'm sick, forgive the whining.)

Oct 11, 2006 23:10

For the first time in the three or whatever years on LJ, my layout has been destroyed by the Generator bug. I do not LIKE it. *whine*

ETA: While everyone is stopping by (hi layout lurkers!) to see what is going on, catch up with Veronica Mars. Why yes, I am using this shared misery to pimp out the show. Thank you very much.

UPDATE: I submitted a support request a few hours ago. Here is the response for now:

I'm very sorry for the inconvenience. You're experiencing a bug we've been trying to identify and resolve for a while -- unfortunately, we haven't been able to find any possible cause for why it's happening, and without being able to find the cause, we've been unable to fix it.

We have a number of people working on this problem tonight, so can I ask you not to change anything else on your journal's customization until at least tomorrow evening? By leaving your journal the way it is now, we may be able to capture some additional data that might help us troubleshoot the problem, and may lead to a solution for everyone.

We do hope we'll be able to automatically restore your settings for you, but at this point, honestly, we're not sure whether we will be or not. One of our volunteers will return to your request and give you an update when we have any additional information. Again, I'm very sorry for the trouble.

So, in theory, if I don't change anything, they can capture some information from my journal. Unfortunately, it doesn't sound like they expect to figure it out anytime soon. If you switch to another layout, you should be able to switch back and not lose your customizations. What I recommend doing is going to your Layers, find the one that is a child of Robber's Daughter because it is the one that you most recently used with Robber's Daughter (it probably says Auto-generated Customizations in the name column), click Edit, copy and paste that code into Notepad and save it somewhere. Then, you can switch your layout to something worth looking out and not worry about losing your customizations when you switch back to RD when the bug is fixed. In theory, you shouldn't lose the last settings you had with a layout style, but just in case, save that code in Notepad somewhere.

UPDATE Thursday AM: Thanks for the heads-up, nnaylime.

LJ Support post regarding this issue. They are recommending that you save your styles and layers and try switching back. I will give it a go and see what happens. When I tried that yesterday, it immediately flipped back to Generator.

my lj: argh, layouts: robber's daughter

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