product review

[robinskij]

So, with my birthday money, I got a speaker dock for my mp3 player. I got it at Target and it's a Memorex.

Then of course my Zen immediately developed Alzheimers and the screen doesn't light up anymore. Everything else works but if you want to do anything other than just forward to the next song, rather than navigate, well, no such luck.

So have to

Comments

[never_nude1985]

hmm no. The only think I can think of is that the customer thought it fit but it didn't. I know in the past they had issues but theres a new system out. It changed about a few months ago. So now its a bit different. So like camera's and mp3 players have accidental damage. Computers do to if you get the accidental plan. I think there was some confusion before. I know with phones you can pretty much destroy it as long as you bring in the pieces your fine. But running over your camera is not accidental but neglect. (this is a reason we get from customers). I know in the past they had issues with returns too but Best buy switched over systems on how they're supposed to respond to the customers as well as deal with returns and warranty stuff. And this was all done recently like few months.

I understand smaller items not really wanting the black tie cause its such a small item (price wise) what I don't understand is the people who spend 500+ on a camera or a computer and then think that 100 dollars is too much to insure it. Knowing that something could happen to it. And if it did then they would have to replace it because the 1 year limited that comes with the products don't really cover anything.

Sorry that you had such a bad experience at that best buy. If you were here I would make sure that wouldn't happen. :)

[robinskij]

I bet you would. Ours is apparently not well managed.