Technical Help?!

[rj_anderson]

So in the last few days my DSL has just started fritzing out intermittently. No rhyme or reason, it's gone for a few minutes and then I click and it's back up again -- about fifty times a day. Rebooting the modem and router doesn't seem to make any difference. XP doesn't notify me when the connection is down, or admit that there's anything wrong

Comments

[zebeej]

I'm a Unix geek so probably can't be helpful but... Does either your modem or router have any logging? If so, that can be helpful. What lights are on when the connection has dropped? IF your ADSL is like Oz ADSL then you should have a link/adsl light and it should behave differently with connection up compared to down.

If it doesn't, then I'd suspect XP is the culprit and behaving badly in regards to talking to the router/modem rather than the modem/router losing the plot.

If it does, then either the modem itself is cactus or the ISP signal is bad. I'd be inclined to point at the modem myself, they are often the problem. See if you can borrow one from someone to test. On the other hand, if you have had bad weather recently, then it is possibly a line problem to do with water in a pit, or some other physical nastiness.

best is to borrow another modem, or if you can't and have money buy another one. (can always keep it as a spare in case of lightning strike). If you can rule out the modem then you are in a strong position to have a whinge at your ISP to get the line and connections checked.