I have a ridiculously overactive conscience. My DVD of Derren Brown's specials didn't work properly, so I took it back to HMV and exchanged it. When I got home, I discovered a hair in my disc tray and realised that the damage had been caused by that, rather than a fault that had been present when I bought the DVD.
So I actually called up HMV and
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Also, speaking as a former employee of HMV, whilst, yes, you were ridiculous and they were probably laughing at you silently, it's quite nice to have customers be insane in a considerate way.
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That's good! I suppose that at least I provided some amusement, if nothing else.
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