Why I Hate Some People;
Here's my issue.
I had an ASSHOLE of a customer today who nearly had me in tears.
I was very, very close and to date, after FOUR years of being a waitress, I have never cried due to a customer.
Okay;
Right off the bat this guy, his brother and his mother were jerks, expecting me to drop everything that I was doing in order to clear a dirty table so they could sit there.
This was the ONLY dirty table in the entire restaurant and simply because it was located in the window, they had to have it.
They were bitchy that I took too long getting their drinks because I had to wait on customers other than them as well.
So I take their order and they call me over twice to ask me where their food is.
Um, cooking?
Anyway, they get their food and a few minutes afterwards I ask if they need anything.
*here* is the appropriate time to ask me for anything and give me any complaints.
So the bitchy lady asks me for new water for her tea stating that it was never hot and was too cold for her to have any.
She probably could have told me this after I GAVE her the tea if it was really so cold.
My guess is she let it sit too long.
Then, seeing as they had no issue, I let them alone to eat, like any good waitress will.
When it comes time to clear their plates, the man absolutely FLIPS on me.
1. He says that his eggs Benedict was too hard.
2. He also states that my attitude sucked,
3. That I never went back to check on him,
4. And I never gave him a refill.
1. All eggs are cooked medium unless specifically told otherwise because some people fear getting sick from undercooked eggs. He never told me he wanted them any way other than how they typically came.
2. I basically left them alone.
3. Um- did. Testament to this would be his mother's new tea.
4. HE NEVER ASKED FOR ONE
So I told him that I would take the meal off the check and he said 'Yes you will' and then continues to rephrase everything he had just told me.
I get my boss to take it off and my mother tells me to breathe. Like I really needed that useless bit of input. I realize that she was trying to help, but no.
The man pays by credit card and on the slip that he's supposed to sigh he writes "*Talk to your server about her problems." and under 'tip' he writes "Pathetic Service."
Needless to say. I wil never EVER wait on him again if I can help it.
I have never been so close to telling a customer to fuck off to his face than I was in that moment.
I had an ASSHOLE of a customer today who nearly had me in tears.
I was very, very close and to date, after FOUR years of being a waitress, I have never cried due to a customer.
Okay;
Right off the bat this guy, his brother and his mother were jerks, expecting me to drop everything that I was doing in order to clear a dirty table so they could sit there.
This was the ONLY dirty table in the entire restaurant and simply because it was located in the window, they had to have it.
They were bitchy that I took too long getting their drinks because I had to wait on customers other than them as well.
So I take their order and they call me over twice to ask me where their food is.
Um, cooking?
Anyway, they get their food and a few minutes afterwards I ask if they need anything.
*here* is the appropriate time to ask me for anything and give me any complaints.
So the bitchy lady asks me for new water for her tea stating that it was never hot and was too cold for her to have any.
She probably could have told me this after I GAVE her the tea if it was really so cold.
My guess is she let it sit too long.
Then, seeing as they had no issue, I let them alone to eat, like any good waitress will.
When it comes time to clear their plates, the man absolutely FLIPS on me.
1. He says that his eggs Benedict was too hard.
2. He also states that my attitude sucked,
3. That I never went back to check on him,
4. And I never gave him a refill.
1. All eggs are cooked medium unless specifically told otherwise because some people fear getting sick from undercooked eggs. He never told me he wanted them any way other than how they typically came.
2. I basically left them alone.
3. Um- did. Testament to this would be his mother's new tea.
4. HE NEVER ASKED FOR ONE
So I told him that I would take the meal off the check and he said 'Yes you will' and then continues to rephrase everything he had just told me.
I get my boss to take it off and my mother tells me to breathe. Like I really needed that useless bit of input. I realize that she was trying to help, but no.
The man pays by credit card and on the slip that he's supposed to sigh he writes "*Talk to your server about her problems." and under 'tip' he writes "Pathetic Service."
Needless to say. I wil never EVER wait on him again if I can help it.
I have never been so close to telling a customer to fuck off to his face than I was in that moment.