why?
why do people get jobs where using a computer is the main part of your job, when they have no f-ing clue how to use a computer?! what kind of interview processes are there that can't tell that a person doesn't know the difference between logging onto a computer, and logging onto a web site? or what an "OK" button is? I can understand home users
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The funny thing is, I owe a lot of what I know and how I got the job I have now to all of those at Erol's that were patient with me and taught me stuff.
I also know that when I worked at Erol's, many folks on my team when I was a supervisor had gripes that I did not know how to do their job and I agreed with them, so in order to at least save some face with them I stated that whoever had the best QA stats at the end of the month would get the luxury or rather FUNNY task of having me tech calls with them for 2 hours. I had never teched a call before that, and I had so much fun doing it (the tech I sat with was laughing the whole time but also was very helpful in guiding me to tech the calls) because I think after that, my team respected me a litte more because I was trying to demonstrate that I was not "above" doing their job and also that I listened to them when we had meetings. I don't suppose it is easy for folks to come forth and say, Yeah, you are a decent supervisor but I know you have never teched a call so it is hard to listen to what you have to say. I really am glad overall, that the people on my team felt comfortable enough to TELL me that ya know? I dunno, I really enjoyed supervising and also learning from my team.
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