Dec 24, 2007 15:41
Me: "Hi, thank you for calling the Apple Store, Northshore. This is Coreen, how can I help you?"
Lady on the phone: "Well hi, Coreen. And hey, thank you for being there today."
Me: ( laugh)
Lady: "No, really. These stores don't open themselves, it's the people. And it's your Christmas Eve, too! So really, thank you."
She actually called to ask a question about whether or not we had something in stock, but that's basically how the conversation started. Totally made my day. Thank God for all the people who actually had Christmas spirit today! They made my shift fun and less work-like.