Customer Service

Aug 23, 2006 19:32

Every year, the management at GSU gives its proffessors a little motto, something to base pointless meetings on and to think about while teaching (because, of course, they don't actually think when they're teaching, right?) And every year, being the child of a professor, I get to listen to rants (or at least frustrated mumbling) about it. Usually, I symapthetically smile and nod and continue about my buisness, but this year GSU's motto is "customer service," and that pisses me off. Customer Service. Since when did customer service start applying to higher education instead of fast-food restaurants? In my own little idealistic world where ice cream is a health food and computers fix themselves, education is based on facts and my interpretation of them, niether of which are for sale. The amount of money I pay for school doesn't affect the amount I learn, and, thankfully, none of my professors will ever 'service' me.

Then reality smacks me in the face, and I remember that, oh yeah, you have to pay for a college degree. That, oh yeah, the more prestigious the school, the more it costs to graduate, and that, oh yeah, beaurocrats are capitalists just like the rest of us. I hate the term "customer service" becasue it's true.

*sigh* My body may not be for sell, but it looks as if my mind is fair game.
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