nice of them to tell me...
Memo to self: never order from 6th Ave Electronics.
My DVD player died suddenly about two weeks ago. I found a good, basic Toshiba on Amazon for $35 (free shipping), actually sold by 6th Ave Electronics. It was listed as In Stock, with a shipping speed of 3-5 days. 6th Ave's website also listed it as In Stock. The local electronic store had it for $50, but I didn't need it that fast, and ordering it online saved me a trip.. This was Monday the 16th, so I figured it might arrive by the weekend and certainly by Thanksgiving.
Amazon sent me the usual order confirmation email right away, but I didn't get a shipping confirmation. I thought maybe 6th Ave didn't send those, and the package would just come. But it didn't. And it didn't.
Last Friday, the day after Thanksgiving, I took another look at Amazon, to confirm that it had in fact said In Stock. Now it listed the player as shipping from Amazon itself, for a few dollars more. Hmmmmm. I checked my listing of open orders. Expected arrival date, Nov 20-25. This was the 27th already. No button to cancel the order, but a link to email 6th Ave about it directly. So I did, asking when I could expect it to ship. They responded quickly, informing me that they had "oversold" that item and were waiting to get more from Toshiba--in three or four weeks. Oversold. Three or four weeks. Uh-huh. Would have been nice if they had told me that right away, without my having to ask.
So I canceled that order and reordered it from Amazon. That was Friday evening. It shipped Saturday. And arrived today.
I guess 'In Stock' doesn't always mean what you think it means.
My DVD player died suddenly about two weeks ago. I found a good, basic Toshiba on Amazon for $35 (free shipping), actually sold by 6th Ave Electronics. It was listed as In Stock, with a shipping speed of 3-5 days. 6th Ave's website also listed it as In Stock. The local electronic store had it for $50, but I didn't need it that fast, and ordering it online saved me a trip.. This was Monday the 16th, so I figured it might arrive by the weekend and certainly by Thanksgiving.
Amazon sent me the usual order confirmation email right away, but I didn't get a shipping confirmation. I thought maybe 6th Ave didn't send those, and the package would just come. But it didn't. And it didn't.
Last Friday, the day after Thanksgiving, I took another look at Amazon, to confirm that it had in fact said In Stock. Now it listed the player as shipping from Amazon itself, for a few dollars more. Hmmmmm. I checked my listing of open orders. Expected arrival date, Nov 20-25. This was the 27th already. No button to cancel the order, but a link to email 6th Ave about it directly. So I did, asking when I could expect it to ship. They responded quickly, informing me that they had "oversold" that item and were waiting to get more from Toshiba--in three or four weeks. Oversold. Three or four weeks. Uh-huh. Would have been nice if they had told me that right away, without my having to ask.
So I canceled that order and reordered it from Amazon. That was Friday evening. It shipped Saturday. And arrived today.
I guess 'In Stock' doesn't always mean what you think it means.