More #amazonfail -> #sorryamazon

Apr 14, 2009 15:55

AmazonFail: An inside look at what happened. I believe this - it checks with what can and has happened, including the stuff about programs being global, plus the trouble ticket type. The catalog stacks for the stores are separately indexed, but books are books the world over.

Just the search part has workers in 5 countries that develop and monitor it. That is smaller than the catalog part.

Not malice, or anti- anything. Just a regular guy, probably working late before a holiday weekend, who fat fingered a checkbox and didn't proofread his submission before he committed it.

So please, go back to buying from Amazon - I still own stock!

glbt, amazon

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