dammit dammit
So upset. Eaves collapsed under the weight of snow and ice at the back of my 1950's vintage local wood motel, all old panelling. I can't even rent one room until it's fixed. Now the snow is gone, I got a bid, insurance finally paid up, and we're golden.
The builder fixing my roof lied to me, the hardware store flat out lied to me about what he snuck in on my lumber order, and then showed up late after I'd already left for an appointment. Sneaky-ass has now replaced 50' of vintage old-school grandfathered-under-code wooden beams with fucking chipboard that isn't even the same size, and already cut my support beams to fit. I can't even figure out if it's fixable, it will never pass inspection, there goes my bid to have it registered as a historic place, and the builder threw a tantrum, threatened me, yelled and threw shit until his help quit, so now he says he can't finish the job for several weeks. AND he thinks he should be paid in advance.
I don't know what to do.
Obviously I should go to the BBB to make a complaint. But, the local hardware store has been very good to me, always good advice and never steered me wrong, cut me in on good deals when they come in. Whoever this guy who lied to me- After playing 20 questions with all kinds of evasions, leading me to think he's a noob who just didn't know what he was looking at and ask very specific questions he finally said; yes, it's actual wood, and of course the dimensions (2 full inches wider than the shit really is!) are what you say you ordered, he said. So I approved the purchase, and paid. Turns out he's the builder's barbuddy, and a lumberyard manager at the hardware store.
Now, do I take this first to the hardware store so they can stop this bozo scammming anyone else, and probably destroy my working relationship with long-term suppliers? Or, can I put through a complaint without my name coming into it? Does anybody know?
The builder fixing my roof lied to me, the hardware store flat out lied to me about what he snuck in on my lumber order, and then showed up late after I'd already left for an appointment. Sneaky-ass has now replaced 50' of vintage old-school grandfathered-under-code wooden beams with fucking chipboard that isn't even the same size, and already cut my support beams to fit. I can't even figure out if it's fixable, it will never pass inspection, there goes my bid to have it registered as a historic place, and the builder threw a tantrum, threatened me, yelled and threw shit until his help quit, so now he says he can't finish the job for several weeks. AND he thinks he should be paid in advance.
I don't know what to do.
Obviously I should go to the BBB to make a complaint. But, the local hardware store has been very good to me, always good advice and never steered me wrong, cut me in on good deals when they come in. Whoever this guy who lied to me- After playing 20 questions with all kinds of evasions, leading me to think he's a noob who just didn't know what he was looking at and ask very specific questions he finally said; yes, it's actual wood, and of course the dimensions (2 full inches wider than the shit really is!) are what you say you ordered, he said. So I approved the purchase, and paid. Turns out he's the builder's barbuddy, and a lumberyard manager at the hardware store.
Now, do I take this first to the hardware store so they can stop this bozo scammming anyone else, and probably destroy my working relationship with long-term suppliers? Or, can I put through a complaint without my name coming into it? Does anybody know?