Aug 26, 2005 03:19
Last night worked sucked. To start things off right I had a guest who had no idea that people in the hospitality industry like to be treated like people too. He also had the audacity to be indignant when I took offense and stopped being nice. (Fucker)
Later Jessicca (whom I shall refer to from now on as “My mistake”) calls from out of the blue. I haven’t heard from her in over a month. She had not even called to check on her daughter in over a full month and she calls me at work acting like nothings different. I kind of stepped out for s second and poured forth a stream of maliciousness that makes me grin even now. One funny part is I didn’t even recognize her voice when she called.
(Reenactment details may differ slightly from reality)
J. Phone greeting
MM. Hi
J. Hi. How can I help you
MM. What’s up
J. Who is This?
MM. Jessicca
J. Oh, what do you want (sound of disgust creeping into my voice)
MM. Just wondering how you are doing and stuff.
J. Why what do you want?
MM. I’m off tomorrow and I wanted to know what you were doing?
J. I don’t know what I’m doing tomorrow but it certainly doesn’t involve helping you.
MM. I didn’t ask you to help me I just wanted….
J. (interrupting) Damn that’s a surprise you only call when you want something.
MM. I was just wondering how you were and to come by and see Willow and…..
J. (interrupting again) Why do you care? You don’t care about how I am or apparently how your daughter is. Have you even thought about her once in the past month?
MM. (weakly) I have
J. I really doubt that as you have made no attempt to see or contact her for over a month. (I think I did some random shouting and had a flagrant use of profanity here) So I really think you have shown how you feel about her. I’m sorry your “life” keeps you from caring about your daughter but she doesn’t need that she needs someone who she can depend on, someone to support her, and someone who is there for her.
That is not you. She doesn’t need you in her life. Oh by the way call your mom. She has been worried about you.
MM. I did
J. Ok well that’s about all I have to say I’ll talk to you later…….Wait on second
thought I really don’t want to talk to you at all …..Bye. (Clicky hang up noise)
Fun Stuff huh?
After that the thought “Gee I really hope she doesn’t come by tomorrow as I don’t know how I’ll act” went through my head-meats.
Much later after very minor annoyances I have the Dumb Shits of the Month check-out.
The first is the wrinkled old women 12 days older than God. Who has this annoying habit of slamming her hand onto the counter to punctuate her statements.
The second some random jackass who is also a church guy (priest, reverend, minister, something like that). They had 2 rooms both under the same name.
The old hag checks out first and telling me her room number and slamming down her hand. I go to check out the room I see it was paid in cash, so I print a receipt and hand it to her and say have a nice day. To which she replies did you check him out too?? I say no what is the room number? He says his and I go to check his room out. It’s on a Visa ok charge card print two receipts and say your total is (whatever) would you like to leave that on your credit card? At this point they blow up.
RG. I PAID CASH FOR THAT ROOM!!!!!!!
OB. CASH MONEY *handslam*
J. There was only a cash payment on one of the rooms sir the other was on a visa card.
RG. I HAVE A RECPIT FROM LAST NIGHT SHOWING I PAID CASH!!!!!
OB. SOME COLORED GIRL TOOK IT!!
J. I’m sorry I have no record of any other cash transactions on these accounts.
OB. CALL AND WAKE HER UP SHE WAS FOREIGN.
RG. I’LL GET IT AND THAT WILL SHOW YOU!!!
While waiting for him to get his receipt from his car I finish cleaning and open the lobby.
The man does eventually bring in a receipt for a cash paid room. That strangely enough was for the same room number as the Old Bitch. I point this out to him and he says but I paid cash for my room SEE!!! And I lose my temper at this point.
I point to the receipt I handed her earlier and say LOOK SAME ROOM NUMBERS SEE!!!!! It seems all along they knew they had one room on cash and one room on credit both rooms were under the same name and it was someone else’s credit card anyway. They continue bitching for another five minutes or so every six words or so the OB slams her hand on the counter. ( I have stopped paying attention) and I finally tell them Look you paid cash for one room you paid credit for the other both rooms were under the same name and your not getting over charged now if your to stupid to under stand that I feel sorry for you but continued yelling and hand slamming wont change that you have to pay for both rooms sorry!!!
OB says…. WELL THEN OPEN BREAKFAST NOW!!!! * handslam*
Sorry it doesn’t open to 6:30
I WANT IT NOW
Sorry it’s not ready until then
WELL THEN I WANT A REFUND FOR BREAKFAST!!!! *handslam*
YOU DON’T GET A DISCONT FOR WANTING BREAKFAST EARLY YOU STUPID BITCH.
After that they left and the OB was saying she was going to write a nasty email to which I replied be sure to include that not only were you wrong but stupid as well.
Yeah I’ll prollay get into some trouble for that but oh well my bullshit-o-meter was full.
Damn this has been a long entry .