Venting my anger in dreams
I dreamt about pancakes last night.
I was at a mall with my boyfriend, and we were looking for a place to have some pancakes. We went to one place, but they didn't have what we wanted. The second place we went to, called "Joe's" had pancakes in all sorts of flavors. Max got one with cream cheese or something like it mixed in, and I wanted the same thing with bananas and pecans inside. Well, that was a problem. They could make a banana-pecan pancake, but they couldn't make a cream cheese-banana-pecan pancake. I was like, "What do you mean I can't have that kind of pancake? I just want the same one he's having with bananas and pecans mixed in. How difficult is that?", to which he responded, "If it's not on the menu, it's not available." Then I started lecturing him in a raised voice about customer choice, and options, and poor customer service, and how I would gladly go to another place, but nobody seems to sell "Create your own" pancakes! After about 5 minutes of screaming at him, I settled for a banana-pecan pancake, but woke up before I could eat it.
I've been thinking a lot about how bad customer service has become. But I think that dream stemmed from an incident I had on the bus one day. I got out the money for my fare, but one of my dollars was a little torn, and wouldn't go through the machine on the bus. I asked the bus driver if he could just take my dollar, since the machine wouldn't take it, and he refused. I stood there arguing with him for about 3 minutes, pointing out how insane it was that he would kick me off the bus for not being able to pay my fare when I CLEARLY had the money in my hand. The problem? The government has a monopoly on transportation. If I COULD go to another bus with better service, I WOULD, but alas it is illegal to start a transportation company that would be in direct competition with mass transit. And this is the friggin' U.S.A...land of the free? Yeah, right. I would love to start a transportation company that provided wireless internet, and pastries to riders. The fare would reflect the quality of service, and I'm fairly convinced that there would be plenty of business to go around.
*SIGH* Pancakes...
I was at a mall with my boyfriend, and we were looking for a place to have some pancakes. We went to one place, but they didn't have what we wanted. The second place we went to, called "Joe's" had pancakes in all sorts of flavors. Max got one with cream cheese or something like it mixed in, and I wanted the same thing with bananas and pecans inside. Well, that was a problem. They could make a banana-pecan pancake, but they couldn't make a cream cheese-banana-pecan pancake. I was like, "What do you mean I can't have that kind of pancake? I just want the same one he's having with bananas and pecans mixed in. How difficult is that?", to which he responded, "If it's not on the menu, it's not available." Then I started lecturing him in a raised voice about customer choice, and options, and poor customer service, and how I would gladly go to another place, but nobody seems to sell "Create your own" pancakes! After about 5 minutes of screaming at him, I settled for a banana-pecan pancake, but woke up before I could eat it.
I've been thinking a lot about how bad customer service has become. But I think that dream stemmed from an incident I had on the bus one day. I got out the money for my fare, but one of my dollars was a little torn, and wouldn't go through the machine on the bus. I asked the bus driver if he could just take my dollar, since the machine wouldn't take it, and he refused. I stood there arguing with him for about 3 minutes, pointing out how insane it was that he would kick me off the bus for not being able to pay my fare when I CLEARLY had the money in my hand. The problem? The government has a monopoly on transportation. If I COULD go to another bus with better service, I WOULD, but alas it is illegal to start a transportation company that would be in direct competition with mass transit. And this is the friggin' U.S.A...land of the free? Yeah, right. I would love to start a transportation company that provided wireless internet, and pastries to riders. The fare would reflect the quality of service, and I'm fairly convinced that there would be plenty of business to go around.
*SIGH* Pancakes...