Read, bitch!
12:28:40 PM You Hi! Thank you for choosing XXXXXX web chat. My name is Stella, how can I assist you with your XXXXXX.com order today? 12:30:54 PM herman hill I am trying to understand what the out of pocket costs or the billed amount would be to me if I upgrade my eligible phone on a 2 year contract. I am considering the Moto Q, Palm Centro or the Rumor 12:31:08 PM You If you’re already a customer, you can upgrade or replace your current XXXXXX or XXXXXX phone online. Please copy and paste the following link to log into your account and follow the instructions on how to upgrade your current phone. You will also be able to view the discounts that you are entitled to when you log into the account. http://XXXXXXonline.XXXXXX.com/NASApp/onlinestore/en/Action/DisplayUpgradeLanding?id12=CHP_PhonesTab_Link_UpgradeYourPhone 12:32:45 PM herman hill I know I can do it online, I want to know what the billed costs are to me. 12:33:42 PM You You will also be able to view the discounts that you are entitled to when you log into the account 12:35:12 PM herman hill please read my request 12:35:49 PM You I have read it, please read my responses. You have to log in and the prices displayed are what you pay when you upgrade. 12:36:11 PM You Is there anything else I can help you with today? 12:38:19 PM You Due to no response, I have to disconnect this chat. If you'd like to visit XXXXXX web chat again, our hours are Monday - Friday from 9am - 11pm EST and Saturday - Sunday from 10am - 8pm EST. Have a great day!