Grrr...

Jan 31, 2010 20:49

The following is an approximate model of how the rent system the real estate agency that oversees my apartment works:

There is a database of lessees, and against each name is a set of bank account details and the amount the system is authorised to direct debit from said account. Typically, this amount is the rent, but I assume it gets changed if they need to, say, hire cleaners at the tenant's expense due to multiple failed inspections (which has not yet happened to me, thank goodness).

A process which is run every business day looks to see if there's any money owing against a tenant, and if so, direct debits the authorised amount to cover it. If, for some strange reason, the tenant has owed money several days in a row, the agent is notified to look into it.

And that is how a poorly handled rental increase in November resulted in me receiving about 10 receipts at the start of the month, and why the agency currently has $600 of mine that they shouldn't. D:<

You're welcome to figure out the details yourself.
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