State Farm FAIL

Nov 05, 2013 22:48

I got a cold call from State Farm (my auto insurer) yesterday, explaining that if I was still financing my car, they may be able to give me a better rate. OK..I'll bite. They said that they are now financing used cars at 2.19% and up. So yeah, I'll let them run the numbers.

I told them outright that I was getting 2.99% and my payments were 289/mo, and that I had started paying in Feb. on a 3 year note.So..10 payments down = 26 left.

The numbers they came back with:
27 month term at 4.09%with a payoff amount of $10,000 equals an approximate monthly payment of $388.30.
-or-
24 month term at 4.09% with a payoff amount of $10,000 equals an approximate monthly payment of $434.65.

They also screwed up when I told them I paid $10500 for the car, and didn't give me the actual payoff amount; these were just estimates, but they're about $2500 too high.

Ummm...how is that 2.19%...and how is that BETTER than what I am paying?

Seriously, my credit rating is near 800, and I can't get their best rate? Its not like I haven't been a customer of theirs for 30+ years or anything either.
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