Edited version of - My tweets
Because my week has not been having enough fun at my expense, we have "Extra Credit Bonus Joy": Automatic System updates have screwed up my BRAND NEW (only TWO weeks out of the box) computer which, is now in safe mode trying to do a restore.
It took several minutes & two failed attempts to contact Sony Support, but auto-repair finally completed the actual repair.
The two failed attempts being 1st) since I couldn't use my computer to use the online support, I tried to use my mobile tablet. Alas, the online support chat is not supported. So 2nd) I requested a support person call me. My phone immediately rang- and then an automated system told me that Sony had tried several times to reach me and it was unsuccessful, but thanks for requesting a call all the same.
When the system did come up it had lots of "Xxx program failed and must close". So, while the system was still up, I tried online support again. I ended up having my issue escalated in the tech group all the way to "Call this number for extensive troubleshooting"
System seems good right now.
In other news:
I told a friend today that I think I am recovered enough from the accident for jokes like "Try not to run over any Mexican kids on your way through the parking lot."
Progress is sometimes best measured in humor.
It took several minutes & two failed attempts to contact Sony Support, but auto-repair finally completed the actual repair.
The two failed attempts being 1st) since I couldn't use my computer to use the online support, I tried to use my mobile tablet. Alas, the online support chat is not supported. So 2nd) I requested a support person call me. My phone immediately rang- and then an automated system told me that Sony had tried several times to reach me and it was unsuccessful, but thanks for requesting a call all the same.
When the system did come up it had lots of "Xxx program failed and must close". So, while the system was still up, I tried online support again. I ended up having my issue escalated in the tech group all the way to "Call this number for extensive troubleshooting"
System seems good right now.
In other news:
I told a friend today that I think I am recovered enough from the accident for jokes like "Try not to run over any Mexican kids on your way through the parking lot."
Progress is sometimes best measured in humor.