(no subject)
Ugh, why are some people such rude idiots while others are so painfully polite and grateful?
In my inbox at work this morning, I had an email from a fool to whom we are trying to pay money complaining about how complicated the payment system is. It's not, really, we just have to make sure that you get paid in the correct way so that you get your money quicker. He moans about our procedures, claims not to be in any of the payment categories I've listed, and then asks that I just send him a cheque to this address, please.
Yeah, right. I'm sure our finance office will be very happy to oblige and send him some money without any reason why or supporting documentation. I'm sure our auditors won't consider that fraud or anything illegal. And I can't work out why he thinks he doesn't fit into any of our payment categories - either you're self-employed, or you're not. Either you live in the UK, or you don't. Either you've over 65, or you're not. Choose one, and fill in the form. It's not that hard.
But then, half an hour later while I'm still fuming over this fool, I am forwarded a sweet email from someone else we are trying to pay but who couldn't print out the form I sent him because it was a pdf document. I asked my manager to convert the form to a Word document and sent it to him, and he replied yesterday with such heartfelt gratitude that I wished I'd done more to help him. The email this morning was sent to one of our colleagues, telling him what I'd done and suggesting that I get a raise because of it. But I hardly did anything! Why are the people for whom we do the least always so much more grateful than those for whom we do the most?
So, he has righted the balance with the world and made up for jerks who don't appreciate anything we do for them.
In other news, I'm loving today's blustery weather. The wind was warmer than I expected on my way to work this morning, and made exciting patterns out of floating leaves and the unavoidable plastic bags. I quite liked being buffeted around by the the gusts - at least it wasn't raining and I even got a few seconds of sunshine peeking over the buildings. Rather lovely.
Right, back to my emails, I guess.
In my inbox at work this morning, I had an email from a fool to whom we are trying to pay money complaining about how complicated the payment system is. It's not, really, we just have to make sure that you get paid in the correct way so that you get your money quicker. He moans about our procedures, claims not to be in any of the payment categories I've listed, and then asks that I just send him a cheque to this address, please.
Yeah, right. I'm sure our finance office will be very happy to oblige and send him some money without any reason why or supporting documentation. I'm sure our auditors won't consider that fraud or anything illegal. And I can't work out why he thinks he doesn't fit into any of our payment categories - either you're self-employed, or you're not. Either you live in the UK, or you don't. Either you've over 65, or you're not. Choose one, and fill in the form. It's not that hard.
But then, half an hour later while I'm still fuming over this fool, I am forwarded a sweet email from someone else we are trying to pay but who couldn't print out the form I sent him because it was a pdf document. I asked my manager to convert the form to a Word document and sent it to him, and he replied yesterday with such heartfelt gratitude that I wished I'd done more to help him. The email this morning was sent to one of our colleagues, telling him what I'd done and suggesting that I get a raise because of it. But I hardly did anything! Why are the people for whom we do the least always so much more grateful than those for whom we do the most?
So, he has righted the balance with the world and made up for jerks who don't appreciate anything we do for them.
In other news, I'm loving today's blustery weather. The wind was warmer than I expected on my way to work this morning, and made exciting patterns out of floating leaves and the unavoidable plastic bags. I quite liked being buffeted around by the the gusts - at least it wasn't raining and I even got a few seconds of sunshine peeking over the buildings. Rather lovely.
Right, back to my emails, I guess.