On the lighter side of things...
I've been reading through this site called Computer Stupidities over the past couple days--it's very entertaining! So far the keyboard section has been had the funniest stories--a woman who put all her keys in alphabetical order, the classmate switching keyboards and messing with his teacher, man not being able to find the "7" key, and (my personal favorite) the CTRL-A problem...in Canada. If you don't get it, read it, you will.
I just finished the mice section, which also had some gems. This is one I just HAD to share:
* Customer: "I can't do this button right."
* Tech Support: "Come again?"
* Customer: "I can't do this button on the screen. It says I have to click on this button, but I can't seem to figure it right."
* Tech Support: "Ma'am, exactly how are you trying to click on the screen?"
* Customer: "Well, I'm pressing the button on the screen with the mouse thing."
* Tech Support: "Wait a second -- are you touching the screen?"
* Customer: "Of course! I'm pressing the mouse thing on the button!"
The client was physically touching the screen with the mouse. I had her put her poor mouse down onto its mouse pad and vainly tried to explain to her the relationship between mouse and cursor. She didn't get it. It was like a video game that was too hard for her.
* Tech Support: "Move the cursor onto the button that says 'Next'."
* Customer: "Ok...ok...come on, move over there...come on come on comeoncomeoncomeon...DAMMIT, I went past it! Ok, get back there, come on you stupid thing...come one...OK! OK, I GOT IT ON THERE! IT'S ON THE BUTTON!!!"
* Tech Support: (face in hands) "Now press the button on the mouse.
* Customer: "Nothing happens."
* Tech Support: "Are you pressing the right button or the left button?"
* Customer: "How am I supposed to know which one is the right one to press?"
* Tech Support: "Not right as in 'correct;' right as in 'the opposite of left.'"
* Customer: "Oh. Yes, I'm pressing the right one."
* Tech Support: "You need to press the left one."
* Customer: "But I'm left-handed, and I want to press the other one."
The middle part had me just cracking up--good thing it's a dry spell at work right now.
That's all for now...check it out, though, so very entertaining...
I just finished the mice section, which also had some gems. This is one I just HAD to share:
* Customer: "I can't do this button right."
* Tech Support: "Come again?"
* Customer: "I can't do this button on the screen. It says I have to click on this button, but I can't seem to figure it right."
* Tech Support: "Ma'am, exactly how are you trying to click on the screen?"
* Customer: "Well, I'm pressing the button on the screen with the mouse thing."
* Tech Support: "Wait a second -- are you touching the screen?"
* Customer: "Of course! I'm pressing the mouse thing on the button!"
The client was physically touching the screen with the mouse. I had her put her poor mouse down onto its mouse pad and vainly tried to explain to her the relationship between mouse and cursor. She didn't get it. It was like a video game that was too hard for her.
* Tech Support: "Move the cursor onto the button that says 'Next'."
* Customer: "Ok...ok...come on, move over there...come on come on comeoncomeoncomeon...DAMMIT, I went past it! Ok, get back there, come on you stupid thing...come one...OK! OK, I GOT IT ON THERE! IT'S ON THE BUTTON!!!"
* Tech Support: (face in hands) "Now press the button on the mouse.
* Customer: "Nothing happens."
* Tech Support: "Are you pressing the right button or the left button?"
* Customer: "How am I supposed to know which one is the right one to press?"
* Tech Support: "Not right as in 'correct;' right as in 'the opposite of left.'"
* Customer: "Oh. Yes, I'm pressing the right one."
* Tech Support: "You need to press the left one."
* Customer: "But I'm left-handed, and I want to press the other one."
The middle part had me just cracking up--good thing it's a dry spell at work right now.
That's all for now...check it out, though, so very entertaining...