So I got my new FiOS router. They did NOT send it to me to my work like I asked, but sent it to my house. [cue trombone music]. I guess that's okay, but when I opened the "Amazon.com-sized" box (really, that's a standard size to me), I found that the router was a newer, and sleeker model than the one I currently have. Or was. See, they shipped ( Read more... )

[subject quote from Will Smith during a MTV awards that was running way late ( Read more... )

I really hate calling tech support for a residential service. I hated it with COX, and it doesn't surprise me in the least that Verizon home support is just as bad. They make the number hard to find on purpose, and hire pretty much the lowest common denominator when it comes to anyone who understands the Internet. And this isn't just a basic ( Read more... )

Well, just in case anyone wonders, FiOS is still working two years later after I got it. I can't claim that the fiber cut in my neighbor's yard is their fault, and although my anger with them losing my work order was justified, once they sent some guy out there, it was fixed. The tech spoke English, he knew how to troubleshoot, and he was very ( Read more... )

So whatever those tree cutters did last week, they sure couldn't have been very good ( Read more... )

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I once had this assistant named Phillip back in my furniture days who constantly lied to staff and customers, opened late, and stole money from my store. I have always said, "I don't enjoy firing people, but he came the closest to a guilty pleasure." I fired that man in mid-lie, and he was so shocked I actually fired him, he went pale and stared ( Read more... )