Jan 08, 2010 00:28
Thanksgiving went well enough. A week or so afterward though someone hacked my account somehow and charged $350 to my account. For those who know me, I don't ever have $350 in my account, I don't make that much at one time, and can't ever save up that much either. I complusively check my bank account online. So the day after it happened, I knew it had. I contacted paypal (the person did it through my paypal account) and the company that charged my account to let them know the charges were fraudulent. I then went to my bank and told them. The girl I talked to that day was friendly, and genuinely seemed to care, but the charges hadnt posted yet, so we had to wait for them to do so. I waited a day and returned to the bank, the charges had posted. The second person I talked to, was not as friendly, but had reasonable customer service skills. They told me they would file the report and for to make sure to call the companies, even though I already had. I was told to come back the next day. So I returned for a third day in a row and this girl was the biggest bitch. She literally told me it wasn't her problem. The report hadnt been filed yet. On day one I was told my account would be fixed by Thursday at the latest. I first went there on a Tuesday. So my 3rd day there was Thursday. She told me my account wouldnt be fixed for like two weeks. She was outright bitchy and didnt care about the issue at all. I was pissed off, and it didnt help that the previous Friday I had deposited my entire paycheck into my account to pay RGE that coming Friday which was the next day. I had literally no cash and had no access to money which was rightfully mine. I had no ability to buy food that week, or to do anything. She told me the manager would be in the next day. I had no real intention of going back another day in a row, but they did finally file the damn report and I was called and told to go to my bank to sign some paper. So I went back. They told me they didnt have the paper and to wait for them to mail me it. So they were wasting my time. I talked to the manager and she was equally as bitchy as the girl from the day before. She told me my account could take up to a month to be fixed. The check I got that Friday I cashed at Wegmans and my mom wrote a check to RGE for me so they would be paid. The letter from the bank didnt come for another week. I signed their form and brought it my branch as directed. I was told by the manager my account should be cleared by that Tuesday (It was Friday). So I thought, ok, this isnt that bad, but once again they were wrong. Wednesday paypal/the company that charged my account refunded the $ to my account, with a note of apology for the issue. I went to my bank and told them that, so they only thing they needed to do was to lift the overdraft fee on my account, which was making my account -$4. They had the audacity to tell me if I want my account to be positive I should deposit $4. I told the manager I had no plan on ever giving them anymore $. She didnt seem amused. So I went home and went back to waiting my account would be situated. I finally went to HSBC (my bank was Citizen's) and opened a checking account with them. They were friendly and did everything quickly. I deposited my paycheck into the account, which in hindsight probably wasn't the best idea, but whatever. I say this because I really had little access to my account without the debit card or checks (which have since arrived). I mean I could have gone to the bank and withdrew cash but I didn't.
On Christmas Eve, I went online and checked my account with Citizens and found out they had FINALLY cleared my account. The day after Christmas I went to Citizens and closed out the account, all the while the manager kept asking me if I was sure and telling me it wasnt her fault my account had issues. I told her I was aware that perhaps they werent responsible for my account being screwed up initially, but they had horrible customer service, made me go to that bank for literally a week straight, and even then I went after that once or twice. Nothing had really been accomplished by any of the visits. I told her, I dont drive so I had to coax my dad into driving me and it didnt make him at all happy to go out all those days in a row to take me to the bank. I told her for a week I had no cash, and literally could not even buy food or wash laundry at the laundry room in my facility (it costs $1 a load there). I had to wash laundry in my kitchen sink and the only thing I ate that week was dinner which my mom had bought and cooked, and that in all of that, they didnt even pretend to care. They had money which was rightfully mine, but at first told me they couldnt do anything & I was out a week's paycheck. I argued this and finally got them to file paperwork and call their higher ups. So I had no plan on staying or ever coming back. I also told her, after I got my money in my hand that I will tell everyone I know how poorly their bank is run to try to keep people away from them. I then left. I felt mildly vindicated. I got my debit card from HSBC shortly afterward and now have an accessible bank account. I am now very vigilant about my account. I wasn't doing anything I feel was unsafe before, but I have since closed my paypal account & have no plans of opening one again. I also refrain from online purchases or anything else that requires my account information.
I still have no idea who hacked my account and not sure if I ever will. But I am happy now that the situation is over.
So yea, I guess the end of 2009 was stressful-ish.
2010, is already interesting. :P
I was sick two days in a row this week, found out yesterday it was my vitamin levels being too low. But now I am feeling better. Also found out yesterday that my doctor is referring me to the mental health people who work in the same office to get treatment for anxiety and depression. My depression isnt really all that bad, but anxiety is getting worse. My doctor already told me that most likely by mid-February I will be on meds for it. She wants me to see the mental health people first, but if for whatever reason I dont have an appt before my next doctors appt. she is putting me on meds either way.
Its weird to finally be getting treatment for this stuff. I have finally gotten to the point where I feel crazy enough of the time to be willing to be on meds and don't just run away from the person trying to put me on them. But my doctor is nice and makes sure my current meds for asthma & allergies & even the vitamins I take for my vitamin defiency & anemia dont have adverse reactions and that I am ok, so I feel ok about the idea of going on meds for the anxiety and even the depression. Maybe it will help me.
In other medical related news, I am having oral surgery on the 15th and again on the 29th to pull teeth that need it, to clean up my gums, etc and then in February I am going to be fitted with artificial teeth. So that should also help me some, as currently I have some issues chewing food which causes some stomach issues.
So far 2010 looks like it will be a productive and good year. I am at least hopeful. :)