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Apr 28, 2008 01:48

With the upcoming rollout of the new polychromatic-rp.info website which will codify our rules for easy player access, there are some issues that we think should be revisited before we finalize the site ( Read more... )

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Comments 161

merchantboom April 28 2008, 06:04:49 UTC
Too few complaints needed?: I'd say that 3 seems like an acceptable number to fluctuate between depending on canon.
Too long between complaint letter issuance and when more complaints will be considered?: The only problem I have with this one would be that if you issue a complaint, you can't know when (or if, if the number of players are low) the letter has been issued to the player. I'm not sure how to address this issue though.
Is anonymity bad? Is it good?: I think it's good for the purposes of this method. The mod complain thread should be the last step in the complain process, meaning that anyone that has complained to the mods should have already complained to the player themselves. Retaining anonymity also prevents others from seeing a player as a 'narc' to the mods and refusing to play with them.
Should we take action other than a letter for the first instance?: I think it works fine.
The second?: I think the 2nd letter should come with a mandatory character restart, thereby giving the player a clean slate with the ( ... )

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merchantboom April 28 2008, 06:08:01 UTC
Out of curiosity, what action, if any, do you think should be taken for players that cannot, or will not change how they play a character even after complaints are taken?

Not to say that the mods have the right to dictate how someone plays, but if the way a character is portraying a canon character is negatively impacting another player's enjoyment of the game, what steps should be available?

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merchantboom April 28 2008, 06:16:17 UTC
Well, I promise not to bite you for it :P, I'm really more curious about other ways that the difficulty can be dealt with.

There are really two big reasons why I ask about it though, the first being character availablilty and the second be interaction.

If a character is taken in poly, that means no one else can play that character, and if the player that has the character is playing it OOC it can be very disconcerting for others that might want to play in the game.

Along a similiar lines, if a character from a series is in the game, and is played out of character, then other characters from the series must either pretend that such OOC is normal for the character, or ignore them, both actions being ones that can be out of character, or dificult. Even worse, if someone wants to bring in someone from the series and see's that the 'crew' for the series is playing OOC they may be disuaded from joining themselves.

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playstheblues April 28 2008, 06:09:50 UTC
Personally I know the feeling of when you don't get along with a player or you feel a player might be unwilling to hear you out or you feel that a player may take the unnecessary defensive when you even think of the words "OOC". Personally, I have used all the methods ascribed above depending on my relationship with the player and I think that every time I've done so things have been handled to my satisfaction.

That said; I do think that sometimes the time it takes for an issue to get addressed can be a long one, but that might come from the nature of the complaint cycle and the fact that as a player, we usually don't get to see what's being done to handle this. However, I also feel that the anonymity of that particular venue is essential to prevent hurt feelings ( ... )

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playstheblues April 28 2008, 06:15:06 UTC
Oh, and to add to this;

Personally I think mods should be able to file and lodge complaints; however, I think that when dealing with the person who the complaint is lodged against, they should probably delegate it to another mod. Mods have opinions just like rest of us.

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merchantboom April 28 2008, 06:29:31 UTC
Additionally, they can see how many complaints have been made, and possibly make a complaint to push the issue over the edge in a 'too close to call' issue.

Not saying that they do, of course, but by keeping them from doing so it can keep such complaints from coming up, making the whole process more personal than it needs to be.

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theotokos April 28 2008, 06:34:44 UTC
Here. Let me add my two cents.

As it is, I don't mind the complaint system now, but I can't help but raise an eyebrow. I think this system is great, but it has it's few kinks. Like, I think that, three is great? But it depends on the situation, you know what I mean? For example, with activity, three complaints is GOOD. Whereas anything else, as nice as it is, I do hope that complaints are thorough and are consistent, otherwise I'd have to worry. Not only that, I don't see why stressing player-to-player based communication shouldn't happen. As great as it is if you're shy, there's a lot of nice and friendly people here, who are willing to work with you personally and resolve issues.

I don't know. Because we can't appease EVERYONE, but I don't understand why compromises cannot be made amongst ourselves. Yes, I know people can get scared, yes, I know people can be shy, but really, it would save a lot of hassle.

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playstheblues April 28 2008, 06:37:09 UTC
I don't know where it says we can't handle it amongst ourselves. I just think that other options are a fine venue to have.

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theotokos April 28 2008, 06:40:08 UTC
Well, it's not like I'm saying it's not, but that should be stressed too.

I'm a firm believer in compromise, that issues can always be solved with one another. Complaints just... I don't know. It's GREAT, don't get me wrong, but to encourage more open communication can do wonders, just as you're clearing up any plot problems or the like.

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whofelltoearth April 28 2008, 06:42:52 UTC
She never suggested that they weren't. She only suggested that complaint-makers should be encouraged by the moderators to contact the players.

I only note this because I've heard her opinions on this matter in more depth than stated.

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whofelltoearth April 28 2008, 06:36:19 UTC
Too few complaints needed ( ... )

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pirate_mod April 28 2008, 06:50:03 UTC
Rest assured we're reading the comments posted to this entry in full, but we need to emphasize this statement for clarification...

Players have no way to defend themselves against anonymous complaints, but the mods would have on file anonymous support for characterization also.

We the mods do not accept any form of characterization criticism from anonymous commentators. On the OOC thread, we do not accept anonymous submissions. All submissions must be made by a member of the community and they are screened. Regarding HMD, we don't accept characterization criticism stated there as concrete evidence for a letter, especially if it's submitted by an anonymous commentator.

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whofelltoearth April 28 2008, 06:55:41 UTC
You're misinterpreting. I never said that those that post in the character complaint thread were anonymous. Their identities are kept anonymous from the player who receives complaints.

It's unfair to players who receive complaints if the mods tell them that complaints have been made but the players have no way to know who, why, what, etcetera.

Simply put, the players not knowing who gives them the complaints makes the complaints received nearly worthless to those players. They have no way to respond but to tilt their heads and consider.

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pirate_mod April 28 2008, 07:11:10 UTC
Ahh sorry, my (this is Bonnie) mistake. I'm curious if the element of anonymity is what makes or breaks the complaint process in your opinion? An example would be drafting notices formed completely from the source (copy + paste) while maintaining the confidentiality of those who submitted. This way the player can interpret the evidence submitted to answer why and what, just not who. We try to monitor the entire community, checking for player grudges etc. and we keep identities anonymous to prevent player grudges from building.

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