(no subject)
Yesterday was not a good day! I bought myself a new blueray disc player home theatre to match my TV and eliminate the lip sync problem I had. I also got a thingy to connect to it so that I could play my entire MP3 collection and Mark could use it as an interface with his computer (no idea but he said it was a bargain and very useful)
Ended up with cables all over my front room which, with my OCD freaked me out. There were not enough cables and some of them are optional extras - I hate that!
My old home theatre system is wired under the floor and a bitch of a job to get to, the new cables are not a straight swop so I have to go under the floor (Not a hope in hell of getting mark to do it, he will not get through the trapdoor or be able to crawl through, even builders run away at the idea.)
On top of that there are now three remotes with more buttons on than a full victorian costume and a set of instructions that make no sense.
A black system in a black cupboard when I have atmosphere lighting is IMPOSSIBLE to set the thing up in anyway.
Add to that a phone call from Barclaycard asking why I had missed the payment date - something I have only done once in over 25 years of using them. I had paid on line and stupidly put the wrong numbers in. I tried to pay off the debt there and then but some foreign voiced operator would only take the minimum payment because the system said so and if I wanted to pay it all off I would have to go through customer services. He was most unhelpful and just followed his script.
My beef is that I had made a human error, that I wanted to put it right because I hate owing anything to anyone and "the system" wouldn't allow it. What happened to customer service?
Put this into context, I had been told that a part for my car that I ordered in late January, had arrived but on further inspection, (4 weeks later) was incomplete and had been sent in error, having paid for the full part. I rang the company who I do a lot of business with and was told it was my fault for not checking this at the time and that I was stuck with it. I pointed out that he was one of only two specialists that do parts for this classic car and that I had already spent around £1000 with him and that there was at least the same again to be spent in the next 2 months. He was unrelenting so I told him I would use te alternative firm and that if I was trying to rip him off, as he was implying, I would do it for slightly more that £18 which was the difference between the part supplied and the part ordered.
On top of this, my phone and internet connection has a fault for the last 6 months and getting anyone to deal with it takes hours of automated button pushing and script reading operators away in sunnier climes to get something done, and even now it is still an ongoing fault requiring an engineer to sort out the cabling problem outside the house. Having written to Carphone warehouse customer services and company director and receiving no response whatsoever, I am not a happy bunny!!
I dissolved into tears last night and do not feel much better this morning.
Add on to that, I have to go back to work on Monday (half term holiday over) and I still have shed loads to do.
Poooooh!