What do you mean is it plugged in??
Or....The joys of Tech Support.
Not sure when it really happened, but I woke up the other day and said to myself, ' I.. am a phone monkey for a software company... and I believe you have my stapler...'. I never really aspired to be sitting in a cube with a head set, waiting for Tammy-Sue Ellen Parks from Pigstick, Kentucky to call and tell me " It's Broke and I don't know nuthin' on how ta fix 'er". ah, ok, glad you were so descriptive. Truth is I never thought I even had the computer knowledge to do something like this. I never went to college, never really read any books on computers or programming or anything of that nature. I have friends who make allot.. ALOT of money being computer 'guys'. Thus I am low man on the totem pole when it comes to them. But after only a few months in this kind of job(helpdesk/Tech support, I have come to realize, I am a Computer GOD.. compared to your average caller ;). I know I am such as several times a day I am told this by many a caller from Kinko's. Now I don’t let this all go to my head..buuut I have fashioned a crown from spare network Cables and hold a scepter, formerly a surge protector, and I utilize these items as I sit upon my throne and instruct all those binary challenged individuals to toggle the 'O-n-O-f-f' on the printer, so that it will be 'un-broke'. Course, they don’t all appreciate their regent, and I get the occasional angry stressed out cashier from Dublin, Ohio who for the life of me I don’t understand why they didn’t call the support line with in the first 3 minutes of an issue, but instead decided to wait until both he and his now growing number of customers become irate and are on the verge of rioting in the streets looting store fronts up and down Main St. I, as many of you know, am an easy to anger person and it has been said, that I’m not a 'people person'. Though, liked by many, apparently I have done something wrong in a former life, particularly to the people of Ohio and New York, that make them call me, ready to kill me because its obvious their issue is directly caused by something *I* did. Its to the point, now, my low pay rate and constant verbal abuse, that my patience has eroded to a loathing for phone calls and people in general, particularly the residents of Ohio and New York. My apathy for these people and their problems has given way some pretty funny conversations.
Me: Tech Support can I help you?
Caller: Yeah, I just gatta say that I have a fucking line out to Wazoo and have been waiting on hold forever!
Me: Where are you located sir?
Caller: Dublin , Ohio!
Me: From Ohio to Wazoo, that’s a long line.
Caller: Are you mocking me?
Me: No sir, sympathizing.
Caller: Sure you are, (fakes a laugh) this is my issue...
Me: You mean besides your line?
Caller: yes, besides my line.
Me: Ok, go ahead..
***** OR THIS SARCASTIC GEM*****
Me: Tech support, this is Paul.
Caller: LISTEN! My thing is broken and I need it fixed I have a customer who has been here
for an hour!
Me: And your just calling me now?
Yeah.. I expect to be fired at some point just about everyday.. ;)
Not sure when it really happened, but I woke up the other day and said to myself, ' I.. am a phone monkey for a software company... and I believe you have my stapler...'. I never really aspired to be sitting in a cube with a head set, waiting for Tammy-Sue Ellen Parks from Pigstick, Kentucky to call and tell me " It's Broke and I don't know nuthin' on how ta fix 'er". ah, ok, glad you were so descriptive. Truth is I never thought I even had the computer knowledge to do something like this. I never went to college, never really read any books on computers or programming or anything of that nature. I have friends who make allot.. ALOT of money being computer 'guys'. Thus I am low man on the totem pole when it comes to them. But after only a few months in this kind of job(helpdesk/Tech support, I have come to realize, I am a Computer GOD.. compared to your average caller ;). I know I am such as several times a day I am told this by many a caller from Kinko's. Now I don’t let this all go to my head..buuut I have fashioned a crown from spare network Cables and hold a scepter, formerly a surge protector, and I utilize these items as I sit upon my throne and instruct all those binary challenged individuals to toggle the 'O-n-O-f-f' on the printer, so that it will be 'un-broke'. Course, they don’t all appreciate their regent, and I get the occasional angry stressed out cashier from Dublin, Ohio who for the life of me I don’t understand why they didn’t call the support line with in the first 3 minutes of an issue, but instead decided to wait until both he and his now growing number of customers become irate and are on the verge of rioting in the streets looting store fronts up and down Main St. I, as many of you know, am an easy to anger person and it has been said, that I’m not a 'people person'. Though, liked by many, apparently I have done something wrong in a former life, particularly to the people of Ohio and New York, that make them call me, ready to kill me because its obvious their issue is directly caused by something *I* did. Its to the point, now, my low pay rate and constant verbal abuse, that my patience has eroded to a loathing for phone calls and people in general, particularly the residents of Ohio and New York. My apathy for these people and their problems has given way some pretty funny conversations.
Me: Tech Support can I help you?
Caller: Yeah, I just gatta say that I have a fucking line out to Wazoo and have been waiting on hold forever!
Me: Where are you located sir?
Caller: Dublin , Ohio!
Me: From Ohio to Wazoo, that’s a long line.
Caller: Are you mocking me?
Me: No sir, sympathizing.
Caller: Sure you are, (fakes a laugh) this is my issue...
Me: You mean besides your line?
Caller: yes, besides my line.
Me: Ok, go ahead..
***** OR THIS SARCASTIC GEM*****
Me: Tech support, this is Paul.
Caller: LISTEN! My thing is broken and I need it fixed I have a customer who has been here
for an hour!
Me: And your just calling me now?
Yeah.. I expect to be fired at some point just about everyday.. ;)