my hell is a never ending phone queue

[phinnia]

Attempting to find (a) person to do the spinal pump surgery and (2) an orthopedic surgeon to look at my ankle and determine if it needs surgery also. Apparently it is easier to find a duck-billed platypus burger on rye bread. I have left what is, frankly, a ridiculous number of messages, and I am scarcely further ahead than I am now.

In conclusion: AUGH.