My conversation with Microsoft
You paged Jax with 'I -hate- microsoft...'.
From afar, Jax thinks you might be the first person on the planet to utter those words.
You paged Jax with 'Heh.'.
You paged Jax with 'I spent two hours on the phone with them this morning.'.
You paged Jax with 'Well, with some Pakistani under contract with them to talk to me in a thick accent.'.
You paged Jax with 'Okay, so I restore system resources back to the first of the month, and I -don't- install the security updates. I can FTP just fine.'.
You paged Jax with 'And then I install one of the two security updates, and I can still FTP just fine. I install the second one, and I can no longer FTP.'.
You paged Jax with 'so that sort of narrows things down, right?'.
You paged Jax with 'So I system restore back AGAIN, and only install the one security update.'.
Jax pages: With you so far.
You paged Jax with 'And I call MS this morning, and tell them of my problem. And he asks all sorts of questions about my computer/operating system/software, which I think are pretty useful questions. Only, he puts me on hold, then asks me a question, then puts me on hold, asks the next question, and so on. I think he's having to ask someone "What do I ask this woman?" each time...'.
You paged Jax with 'And so he INSISTS that the problem is because I don't have the latest copy of CuteFTP. I point out to him that this same problem occurs when I use CuteFTP, Filezilla, SmartFTP -and- raw FTP. He once more suggests that updating to the current version of CuteFTP will solve the problems. I point out to him that my husband is using the same version of CuteFTP and has no problems...'.
You paged Jax with 'He then tells me that the Security patch is in SP2. Do I have SP2 installed. I check, and verify, that yes, I do have it installed.'.
You paged Jax with 'So he tells me that I don't need to install the security patch, because it was installed with SP2.'.
You paged Jax with 'I then ask him why the update manager tells me I have to install it.'.
You paged Jax with 'And he repeats that I don't have to install it. I say "Okay, but how do I make the Windows Update thingy stop telling me that I have to?"'.
You paged Jax with 'And he says that since I have SP2 installed, that I don't need it.'.
You paged Jax with 'I think he and I are having conversations with other people.'.
You paged Jax with 'So, I just thank him for his time and infinite wisdom, and hang up.'.
You paged Jax with 'and content myself that I just have a gremlin in my computer.'.
From afar, Jax thinks you might be the first person on the planet to utter those words.
You paged Jax with 'Heh.'.
You paged Jax with 'I spent two hours on the phone with them this morning.'.
You paged Jax with 'Well, with some Pakistani under contract with them to talk to me in a thick accent.'.
You paged Jax with 'Okay, so I restore system resources back to the first of the month, and I -don't- install the security updates. I can FTP just fine.'.
You paged Jax with 'And then I install one of the two security updates, and I can still FTP just fine. I install the second one, and I can no longer FTP.'.
You paged Jax with 'so that sort of narrows things down, right?'.
You paged Jax with 'So I system restore back AGAIN, and only install the one security update.'.
Jax pages: With you so far.
You paged Jax with 'And I call MS this morning, and tell them of my problem. And he asks all sorts of questions about my computer/operating system/software, which I think are pretty useful questions. Only, he puts me on hold, then asks me a question, then puts me on hold, asks the next question, and so on. I think he's having to ask someone "What do I ask this woman?" each time...'.
You paged Jax with 'And so he INSISTS that the problem is because I don't have the latest copy of CuteFTP. I point out to him that this same problem occurs when I use CuteFTP, Filezilla, SmartFTP -and- raw FTP. He once more suggests that updating to the current version of CuteFTP will solve the problems. I point out to him that my husband is using the same version of CuteFTP and has no problems...'.
You paged Jax with 'He then tells me that the Security patch is in SP2. Do I have SP2 installed. I check, and verify, that yes, I do have it installed.'.
You paged Jax with 'So he tells me that I don't need to install the security patch, because it was installed with SP2.'.
You paged Jax with 'I then ask him why the update manager tells me I have to install it.'.
You paged Jax with 'And he repeats that I don't have to install it. I say "Okay, but how do I make the Windows Update thingy stop telling me that I have to?"'.
You paged Jax with 'And he says that since I have SP2 installed, that I don't need it.'.
You paged Jax with 'I think he and I are having conversations with other people.'.
You paged Jax with 'So, I just thank him for his time and infinite wisdom, and hang up.'.
You paged Jax with 'and content myself that I just have a gremlin in my computer.'.