(no subject)
At a few points today, I was able to make it out onto the sales floor to help out.
In the kid's section, a woman and her 7 year old son were looking at bikes. He was under the double bike rack, trying to pull out a 20" wheel bicycle. As I approached them, I asked if they had any questions about the bicycles. He replied "I like this bike and I want it in baby blue." I helped pull it out and had him stand over it and then sit on the saddle. I told mom that it was a good fit, and he took the bike for a spin while we discussed the bike that he had at home and what was available at the store and on our website.
He rode around the clothing section, knocking shorts off the racks. While mom asked about the layaway program, noting that he was saving up for the bike and she wanted him to have an active role in the acquisition of the bike, he careened into the display of mountain bike wheels. The crash and bang made it sound worse than it was, and when we rushed to see the damage, expecting cries, he was already back in the warm soft safety of the clothing section.
He rounded the corner and smacked into the huge bike cases stacked precariously but left them teetering without a resolution to fall. We informed him that the test ride was over. He was ecstatic. I bit my lip and made the sympathetic eyebrow face that I use in order to convey sympathy to the stream of self-centered and never-forgiving customers that shuffle in asking for things we don't have. I said "I'm sorry, but the bike doesn't come in blue."
When he smiled and said "it's ok, I like this bike, any color will be fine," I turned to my left, away from him and his mom and squinted my eyes real hard to try to dry the flash flood of tears that had just welled up. What I wanted to say was "mom, I know he's going to have a very happy life and I wish that his energy wears off on anyone he meets," but I didn't say anything.
In the kid's section, a woman and her 7 year old son were looking at bikes. He was under the double bike rack, trying to pull out a 20" wheel bicycle. As I approached them, I asked if they had any questions about the bicycles. He replied "I like this bike and I want it in baby blue." I helped pull it out and had him stand over it and then sit on the saddle. I told mom that it was a good fit, and he took the bike for a spin while we discussed the bike that he had at home and what was available at the store and on our website.
He rode around the clothing section, knocking shorts off the racks. While mom asked about the layaway program, noting that he was saving up for the bike and she wanted him to have an active role in the acquisition of the bike, he careened into the display of mountain bike wheels. The crash and bang made it sound worse than it was, and when we rushed to see the damage, expecting cries, he was already back in the warm soft safety of the clothing section.
He rounded the corner and smacked into the huge bike cases stacked precariously but left them teetering without a resolution to fall. We informed him that the test ride was over. He was ecstatic. I bit my lip and made the sympathetic eyebrow face that I use in order to convey sympathy to the stream of self-centered and never-forgiving customers that shuffle in asking for things we don't have. I said "I'm sorry, but the bike doesn't come in blue."
When he smiled and said "it's ok, I like this bike, any color will be fine," I turned to my left, away from him and his mom and squinted my eyes real hard to try to dry the flash flood of tears that had just welled up. What I wanted to say was "mom, I know he's going to have a very happy life and I wish that his energy wears off on anyone he meets," but I didn't say anything.