I will never say never
so it's 3am before I make it out of work...lots of people coming back and lots of stuff to do and show the other new manager. that only good thing about getting out at 3am is that I only saw 1 other car going North on Mopac and about 4 on 71 W. It was a beautiful sight, the highway at night
There has been more complaints in the past three days with employees on each other than I even thought possible. We are getting busier and busier with the summer approaching and I can't believe all the things they are saying. And then I get talked to by the general manager about how one of the drivers said the quality of service goes down when she leaves. She never said it was me or that is hasn't already been that way for a while. We had a problem with the guy I replaced b/c he and the cashier would just sit and chat and neither one really dispatched.
I have two issues with that. 1. I'm not the GM. So of course things are going to be a little different when she is not there. That is the same with every manager and the day shift is different from the night shift and the week crew is different from the weekend crew. I like it to be a little more relaxed b/c I feel like it is just how the whole group works together best. I would love for her to work a night to see what I mean. 2. Customer service is that same. I'm nothing but polite and helpful. the Cashier is as polite as he's ever been, that I can't really force out of him. The only thing that he has a problem with is the dispatching which I am working on. Today I actually got him to respond to 89% of all the calls that were made... which is an improvement for him big time. I will work with him more throughout the upcoming weeks but I don't expect instant change.
I have three different canker sores in my mouth because I'm stressed about all this and my grandma leaves to tomorrow for which I'm extremely sad and slightly relieved. Sad because I love her and don't really know when I will be able to see her again (have no idea when/if I get any sort of vacation time anytime in the near future) and because it is just nice to be around her and talk to her everyday. Relieved because now on my nights off I can sleep in and go out and just let loose a little. I'm starting to think my friends in this town are few and far between though. I've always had one person I can completely trust to be there when need be. Go out with me, sit with me and talk. vent to. whatever right? I am realizing that I don't have that anymore. Not even a girlfriend that I can do that with. Jovette is in a serious relationship with a really cool guy, but she is always with him. Shaun is close by but constantly girl hopping, therefore not able to hang out on a whim (unless it is a game night and he has no money for pluckers. lol) Plus he talks a lot, which can be a little overwhelming. Amanda...is amanda. She is in Dallas and then Houston and then here for a few days at a time. I really don't know what is going on with her.
Grandma has been here two weeks and it's hitting me that tomorrow morning she will be gone and I will get to come home to only my puppies.
sigh
The Karate Kid was adorable. Jaden is a pretty good actor for his age. I know he'll go far with parents like his. And it had a really good message: you choose when to pick yourself up from being down. It is a conscious choice that we need to make.
Starting to skip meals with the way my schedule has been. :/ Going to start hitting up the gym 3 times a week once I get some consistent schedule down. Starting this week I hope. Goal is to loose 15lbs.
I love it when you can communicate with someone with just a look, without leaving anything out.
There has been more complaints in the past three days with employees on each other than I even thought possible. We are getting busier and busier with the summer approaching and I can't believe all the things they are saying. And then I get talked to by the general manager about how one of the drivers said the quality of service goes down when she leaves. She never said it was me or that is hasn't already been that way for a while. We had a problem with the guy I replaced b/c he and the cashier would just sit and chat and neither one really dispatched.
I have two issues with that. 1. I'm not the GM. So of course things are going to be a little different when she is not there. That is the same with every manager and the day shift is different from the night shift and the week crew is different from the weekend crew. I like it to be a little more relaxed b/c I feel like it is just how the whole group works together best. I would love for her to work a night to see what I mean. 2. Customer service is that same. I'm nothing but polite and helpful. the Cashier is as polite as he's ever been, that I can't really force out of him. The only thing that he has a problem with is the dispatching which I am working on. Today I actually got him to respond to 89% of all the calls that were made... which is an improvement for him big time. I will work with him more throughout the upcoming weeks but I don't expect instant change.
I have three different canker sores in my mouth because I'm stressed about all this and my grandma leaves to tomorrow for which I'm extremely sad and slightly relieved. Sad because I love her and don't really know when I will be able to see her again (have no idea when/if I get any sort of vacation time anytime in the near future) and because it is just nice to be around her and talk to her everyday. Relieved because now on my nights off I can sleep in and go out and just let loose a little. I'm starting to think my friends in this town are few and far between though. I've always had one person I can completely trust to be there when need be. Go out with me, sit with me and talk. vent to. whatever right? I am realizing that I don't have that anymore. Not even a girlfriend that I can do that with. Jovette is in a serious relationship with a really cool guy, but she is always with him. Shaun is close by but constantly girl hopping, therefore not able to hang out on a whim (unless it is a game night and he has no money for pluckers. lol) Plus he talks a lot, which can be a little overwhelming. Amanda...is amanda. She is in Dallas and then Houston and then here for a few days at a time. I really don't know what is going on with her.
Grandma has been here two weeks and it's hitting me that tomorrow morning she will be gone and I will get to come home to only my puppies.
sigh
The Karate Kid was adorable. Jaden is a pretty good actor for his age. I know he'll go far with parents like his. And it had a really good message: you choose when to pick yourself up from being down. It is a conscious choice that we need to make.
Starting to skip meals with the way my schedule has been. :/ Going to start hitting up the gym 3 times a week once I get some consistent schedule down. Starting this week I hope. Goal is to loose 15lbs.
I love it when you can communicate with someone with just a look, without leaving anything out.