In which I am mad at McDonalds
[From this form]
Dear McDonald's Corporation;
Yesterday (Oct 13th) I purchased a "Fruit & Walnut Snack" at the McDonald's at [removed]. A grape was quite rotten and several slices of apple touching it looked bad as well. The code on the front said "10/14/09" so it was not yet expired. Several months ago I also purchased a Fruit & Walnut Snack from this same McDonald's which was inedible; that time not only was the fruit rotten, but the yogurt had turned bad as well.
I would also like to comment on this Customer Feedback form. I find it disturbing that you ask for my physical address and my phone number. I do not understand why that information would be necessary for registering my feedback about your restaurant.
In addition, while you notify users in text on this form that submission of it constitutes acceptance of the "McDonald's Customer E-mail Center Terms and Conditions", you do not provide a hyperlink to that policy. I had to search for it and it was not easy to find.
And finally, it seems completely unreasonable that my attempt to give feedback necessitates my agreement that you may use my contact information to "inform [me] of new products or promotions at McDonald's".
I feel the sum total of your presentation of this form and the conditions to which I am bound in order to use it are not conducive to encourage productive feedback from your customers.
I do not wish to be on your mailing list, e-mail list, or to be contacted by phone.
Thank you for your time.
Dear McDonald's Corporation;
Yesterday (Oct 13th) I purchased a "Fruit & Walnut Snack" at the McDonald's at [removed]. A grape was quite rotten and several slices of apple touching it looked bad as well. The code on the front said "10/14/09" so it was not yet expired. Several months ago I also purchased a Fruit & Walnut Snack from this same McDonald's which was inedible; that time not only was the fruit rotten, but the yogurt had turned bad as well.
I would also like to comment on this Customer Feedback form. I find it disturbing that you ask for my physical address and my phone number. I do not understand why that information would be necessary for registering my feedback about your restaurant.
In addition, while you notify users in text on this form that submission of it constitutes acceptance of the "McDonald's Customer E-mail Center Terms and Conditions", you do not provide a hyperlink to that policy. I had to search for it and it was not easy to find.
And finally, it seems completely unreasonable that my attempt to give feedback necessitates my agreement that you may use my contact information to "inform [me] of new products or promotions at McDonald's".
I feel the sum total of your presentation of this form and the conditions to which I am bound in order to use it are not conducive to encourage productive feedback from your customers.
I do not wish to be on your mailing list, e-mail list, or to be contacted by phone.
Thank you for your time.