Apr 15, 2010 10:27
The new job is going pretty good. I've been more or less focusing on the duties there for a couple of weeks, but I began formally full-time this past Monday.
In the past I've really hated the phones but that is slowly changing. I think it had a lot to do with too many questions and not enough answers- not even enough background knowledge to put the questions into context. And it always seemed to me that I was bothering everyone with a thousand questions- what I didn't realize back then was that my willingness to ask questions and follow through on problems to their resolution was actually illustrating my aptitude for my current position- who knew?
There is so much to learn that it often seems overwhelming. Still, I'm not trying to impress anyone with my memory. I've got a composition book that is getting quickly filled with lots and lots of notes. I can tell it's a little annoying to people explaining things to me but that's okay. I'd rather take a little longer the first time they explain it rather than having to annoy them later with questions about what's already been covered.
I think everything is working out. I don't cringe anymore when the phone rings or pray that it won't. I feel like I can deal with 90% of what comes in and I'm closing in on the other 10% everyday. And you know what? It feels good!